Business Plan Template BSBLDR513 Communicate with influence Student Assessment What is the purpose of this document? The Student Pack is the document you, the student, needs to complete to demonstrate...

Business Plan Template
BSBLDR513
Communicate with influence
Student Assessment
What is the purpose of this document?
The Student Pack is the document you, the student, needs to complete to demonstrate competency. This document includes the context and conditions of your assessment, the tasks to be completed by you and an outline of the evidence to be gathered.
The information includes the following:
· Information related to the unit of competency
· Guidelines and instructions to complete each task and activity
· A student evaluation form
Student Evaluation Form
These documents are designed after conducting thorough industry consultation. Students are encouraged to evaluate this document and provide constructive feedback to their training organisation if they feel that this document can be improved.
Link to other unit documents
· The Student Pack is a document for students to complete to demonstrate their competency. This document includes context and conditions of assessment, tasks to be administered to the student, and an outline of the evidence to be gathered from the student.
· The Unit Mapping is a document that contains information and comprehensive mapping with the training package requirements.
· The Unit Requirements is a document that contains information related to the unit of competency for the Training Organisation staff and students.
Document Usage
CAQA Resources
https://caqaresources.com.au/
Student Pack © 2019 CAQA Resources, CAQA and RTO Training Resources
This template and all its including associated content is a copyrighted work under Australian and other copyright laws. Do not submit copies or modifications of this template to any website or any third parties. Please review the following license agreement to learn how you may or may not use this template.
License Agreement:
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1. Student and trainer details
    Student details
    Full name:
    Santosh Niraula
    Student ID:
    
    Contact number:
    
    Email address:
    
    Trainer details
    Full name:
    
2. Qualification and unit of competency
    Qualification/Course/Program Details
    Code:
    
    Name:
    
    Unit of competency
    Code:
    BSBLDR513
    Name:
    Communicate with influence
    Releases:
    1.0
    Release date:
    27/Sep/2018
3. Assessment Submission Method
    ☐ By hand to trainer/assessor ☐ By email to trainer/assessor
☐ Online submission via Learning Management System (LMS)
☐ Any other method _________________________________________________
(Please describe here)
4. Student declaration
    · I have read and understood the information in the Unit Requirements prior to commencing this Student Pack
· I certify that the work submitted for this assessment pack is my own. I have clearly referenced any sources used in my submission. I understand that a false declaration is a form of malpractice;
· I have kept a copy of this Student Pack and all relevant notes, attachments, and reference material that I used in the production of this Student Pack;
· For the purposes of assessment, I give the trainer/assessor permission to:
· Reproduce this assessment and provide a copy to another member of staff; and
· Take steps to authenticate the assessment, including communicating a copy of this assessment to a plagiarism checking service (which may retain a copy of the assessment on its database for future plagiarism checking).
Student signature: ________________________________

Date: ____/_____/______________
5. Assessment Plan
    The student must be assessed as satisfactory in each of the following assessment methods in order to demonstrate competence in a variety of ways.
    Evidence number/ Task number
    Assessment method/ Type of evidence/ Task name
    Sufficient evidence recorded/Outcome
    Assessment task 1
    Knowledge Test (KT)
    S / NS (First Attempt)
S / NS (Second Attempt)
    Assessment task 2
    Project (PT)
    S / NS (First Attempt)
S / NS (Second Attempt)
    Outcome
    C ☐ NYC ☐

    Date assessed:
    Trainer signature:
6. Completion of the Assessment Plan
    Your trainer is required to fill out the Assessment Plan Outcome records above, when:
· You have completed and submitted all the requirements for the assessment tasks for this cluster or unit of competency.
· Your work has been reviewed and assessed by your trainer/assessor.
· You have been assessed as either satisfactory or unsatisfactory for each assessment task within the unit of competency.
· You have been provided with relevant and detailed feedback.
Every assessment has a “Feedback to Student” section used to record the following information. Your trainer/assessor must also ensure that all sections are filled in appropriately, such as:
· Result of Assessment (satisfactory or unsatisfactory)
· Student name, signature and date
· Assessor name, signature and date
· Relevant and detailed feedback
7. Unit Requirements
    
You, the student, must read and understand all of the information in the Unit Requirements before completing the Student Pack. If you have any questions regarding the information, see your trainer/assessor for further information and clarification.
Pre-Assessment Checklist: Task 1 - Knowledge Test
    The purpose of this checklist
    The pre-assessment checklist helps students determine if they are ready for assessment. The trainer/assessor must review the checklist with the student before the student attempts the assessment task. If any items of the checklist are incomplete or not clear to the student, the trainer/assessor must provide relevant information to the student to ensure they understand the requirements of the assessment task. The student must ensure they are ready for the assessment task before undertaking it.
    Section 1: Information for Students
    ☐ Make sure you have completed the necessary prior learning before attempting this assessment.
☐ Make sure your trainer/assessor clearly explained the assessment process and tasks to be completed.
☐ Make sure you understand what evidence is required to be collected and how.
☐ Make sure you know your rights and the Complaints and Appeal process.
☐ Make sure you discuss any special needs or reasonable adjustments to be considered during the assessment (refer to the Reasonable Adjustments Strategy Matrix - Appendix A and negotiate these with your trainer/assessor).
☐ Make sure that you have access to a computer and the internet (if you prefer to type the answers).
☐ Make sure that you have all the required resources needed to complete this assessment task.
☐ The due date of this assessment task is in accordance with your timetable.
☐ In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment can be granted by the trainer/assessor. Evidence of the compelling and compassionate circumstances must be provided together with your request for an extension to submit your assessment work.
☐ The request for an extension to submit your assessment work must be made before the due date.
    Section 2: Reasonable adjustments
    I confirm that I have reviewed the Reasonable Adjustments guidelines and criteria as provided in Appendix A and attached relevant evidence as required and select the correct checkbox.
☐ I do require reasonable adjustment
☐ I do not require reasonable adjustment
    Declaration (Student to complete)
☐ I confirm that the purpose and procedure of this assessment task has been clearly explained to me.
☐ I confirm that I have been consulted about any special needs I might have in relation to the assessment process.
☐ I confirm that the criteria used for this assessment has been discussed with me, as have the consequences and possible outcomes of this assessment.
☐ I confirm I have accessed and understand the assessment information as provided in the Training Organisation’s Student Handbook.
☐ I confirm I have been given fair notice of the date, time, venue and/or other arrangements for this assessment.
☐ I confirm that I am ready for assessment.
Student Name: ______________________________________
Student Signature: ___________________________________ 
Assessment method-based instructions and guidelines: Knowledge Test
    Assessment type
    
· Written Questions
    Instructions provided to the student:
    Assessment task description:
    · This is the first (1) assessment task you must successfully complete to be deemed competent in this unit of competency.
· The Knowledge Test is comprised of six (6) written questions
· You must respond to all questions and submit them to your Trainer/Assessor.
· You must answer all questions to the required level, e.g. provide an answer within the required word limit, to be deemed satisfactory in this task
· You will receive your feedback within two (2) weeks, and you will be notified by your Trainer/Assessor when your results are available.
    Applicable conditions:
    · All knowledge tests are untimed and are conducted as open book assessment (this means you can refer to your textbook during the test).
· You must read and respond to all questions.
· You may handwrite/use a computer to answer the questions.
· You must complete the task independently.
· No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory.
· As you complete this assessment task, you are predominately demonstrating your written skills and knowledge to your trainer/assessor.
    Resubmissions and reattempts:
    · Where a student’s answers are deemed not satisfactory after the first attempt, a resubmission attempt will be allowed.
· The student may speak to their trainer/assessor if they have any difficulty in completing this task and require reasonable adjustments.
· For more information, please refer to the Training Organisation’s Student Handbook.
    Location:
    · This assessment task may be completed in:
☐ a classroom
☐ learning management system (i.e. Moodle),
☐ workplace,
☐ or an independent learning environment.
· Your trainer/assessor will provide you with further information regarding the location for completing this assessment task.
    Instructions for answering the written questions:
    · Complete a written assessment consisting of a series of questions.
· You will be required to answer all the questions correctly.
· Do not start answering questions without understanding what is required. Read the questions carefully and critically analyse them for a few seconds; this will help you to identify what information is needed in the answer.
· Your answers must demonstrate an understanding and application of the relevant concepts and critical thinking.
· Be concise, to the point and write answers within the word-limit given to each question. Do not provide irrelevant information. Remember, quantity is not quality.
· You must write your responses in your own words.
· Use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups based on attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender-inclusive language should be used.
· When you quote, paraphrase, summarise or copy information from other sources to write your answers or research your work, always acknowledge the source.
     Purpose of the assessment
    This assessment task is designed to evaluate student’s knowledge essential to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders and knowledge regarding the following:
· Knowledge to identify the key industries relevant to an education and training organisation.
· Knowledge to identify the organisations useful for market services.
· Knowledge to identify and explain events and communication channels.
· Knowledge to recognise cross-cultural communication.
· Knowledge to identify cross-cultural communication skills.
· Knowledge to identify and explain the principles of cross-cultural communication.
· Knowledge to identify and consult the rules of negotiation with colleagues.
· Knowledge to identify the key components of conflict resolution.
· Knowledge to identify the main incident de-escalation techniques.
· Knowledge to identify the characteristics of a good organisational objective.
    Task instructions
    · This is an individual assessment.
· To ensure your responses are satisfactory, consult a range of learning resources and other information such as handouts, textbooks, learner resources etc.
· To be assessed as Satisfactory in this assessment task, all questions must be answered correctly.
Assessment Task 1: Knowledge Test
Provide your response to each question in the box below.    
    Q1:
    Answer the following questions regarding the key industry, media and government organisations, events and communication channels that are relevant to the organisation. 
Answer the questions below assuming you work in a training and education organisation. 
1.1. What are the two (2) key industries relevant to an education and training organisation? Explain each of them in 30-60 words. 
1.2. What media organisations you may use to market your services? Identify and explain two (2) in your own 30-60 words. 
1.3. Which level of government is responsible for education in Australia? Answer in 25-50 words. 
1.4. Identify and explain four (4) events and communication channels that you may use in the education and training industry. Answer each in 30-60 words.
    Satisfactory response
    
    
    Yes
    No
    
1.1
The two main industries are as follows:
· Education media: It is the medium for distributing vital knowledge in the educational area. It can also be a legal boy or a person. Furthermore, digital media’s popularity also took place in this era of internet.
· Education information: It is introducing new IT in the educational field for facilitating advancement and improvement. Some of the main characteristics of the information education are networking, digitisation etc.
1.2
The two media organisations are social media and conventional media.
Social media- It will be the main channel for individuals for getting access to the information related to the education. At present individuals learn everything about schooling through social network. It will deliver main information to the targeted consumers.
Conventional media- The conventional media press has the greatest data in the market of education as well as also has excellent advantage for obtaining the information of the government (Fedorov and Levitskaya, 2015).
1.3
It can be said that State as well as the territory governments are mainly responsible for the education in the Australia. Furthermore, they have also huge amount of financial obligation for the government colleges.
1.4
The 4 communication channel and events are:
Video and television: It has been observed that video has the capability to encourage, connect, as well as educate. It is one of the most powerful tools that can be used by the educational institutions in terms of connecting with the parents.
Social media: There are a lot of parents who use social media daily and it is becoming quite popular for the schools as well as teachers for communicating in this manner.
Email newsletters: It is the simple choice for the parents who prefer to use email regularly. The educational...