HiI'm wondering how much would it cost to get help with this assignment for my Certificate 3 in Business Administration (Medical) course?
BSBMED303: Assessment 2 What you need to do This is the second of two assessments for this unit. For a successful result, all tasks must be completed and submitted to a teacher for review. There are seven (7) tasks to complete. These are simulated tasks based on those you may be required to complete in the workplace. Scenario You have just started work for Flounder & Associates, your job role is a Medical Administration Officer. The Practice Manager is your immediate supervisor and will mentor you throughout the coming months. You have completed your induction and have been given access to online systems, eClaims and the policy and procedure documents. Your induction covered: Practice administration . How to handle incoming and outgoing correspondence . Details about practice consultation fees . Managing Medicare payments . Administrative recordkeeping obligations Patient records and confidentiality . Privacy, confidentiality and security of patient information . Handling clinical information . Archiving and retention of records . Transferring patient records . Practice security policies, for example about the storage of prescription pads, stationery and patient accounts Computer administration . Allocation of appropriate passwords and permissions . eClaims training . Locking computers and activating screen savers . Computer security procedures . Procedures for backing-up electronic information The following extracts from the Policy and Procedures manual should be referred to when completing your assessment. Collection of Personal Information Policy What personal information do we collect and hold? We may collect the following types of personal information: · your name, address and telephone number · your age or date of birth · your Medicare number, Veterans’ Affairs number, Health Care Card number, health fund details or pension number · current drugs or treatments used by you · information relevant to your medical care, including previous and current medical history and your family medical history (where clinically relevant) · your ethnic background · your profession, occupation or job title · the name of any health service provider or medical specialist to whom you are referred, copies of any letters of referrals and copies of any reports back. Inactive patient health records The practice must ensure that both active and inactive patient health records are kept and stored securely. An inactive patient health record is considered to be the record of a patient who has not attended the practice three or more times in the past two (2) years. Inactive patient health records are retained by the practice to comply with legislation. Records are to be archived via eClaims. Deceased patients are to be archived via eClaims. Archiving of records is carried out twice a year. Medical Records Paper-based records Paper-based medical records are the property of Flounder & Associates and are not to be removed from the organisation under any circumstance, unless authorised by the Practice Manager in consultation with the Practitioners. Medical records, patient lists or reports must not be left in areas where the general public or unauthorised staff can access them. When staff are transferring medical records around the practice every effort should be made to keep patient details covered. For example, if carrying a bundle of records in a lift, turn the last one over so that no patient information is exposed. When records are sent or transferred outside the Practice the information must be secured in a sealed envelope or container labelled "Confidential" and addressed to the specific person on the request form (eg. Admissions Nurse, Practice Manager). Records must be securely transported to the receiving party and not left unattended at any stage until delivered to the authorised receiving person. Records when required at a Court of Law under subpoenas, must be copied before they are sent outside the Practice. This copy will be kept within the Practice if required for patient care. Any paper-based information containing patient or private information that requires destruction should be placed in the secure destruction bins located in the storeroom. Paper-based records are to be filed in alphabetical order by Surname, First name in the file room. The file room is to be kept secure at all times. Access to the file room code is only available to staff who require Electronic records Staff access to secure information systems is determined via Management to ensure that access to systems is granted on a "need to know" basis. Access should only be provided to staff that require access to carry out their work. When staff are terminated, Management must be notified to have access removed. Passwords for all information systems are to be kept secure. No password should be shared unless authorised. Staff are responsible for any access to secure information systems using their password. All computer screens in patient or public contact areas must have the screensavers wait period set at three (3) minutes maximum. This will reduce the chance of unauthorised viewing of information left on computer screens by patients, public or unauthorised staff. All required staff will attend training on the use of eClaims and the security features related to their level of access. Transferring medical records If you transfer medical records to another practitioner or medical practice, you should record the name of the individual or practice to whom the records have been transferred and their address, together with the date of transfer, in a register. Seek clarification from the Practice Manager before the transfer of any records or information. Request for medical records A request for access from a patient should be in writing and accompanied by a signed authority (patient consent form). Any requests for access from a third party must be in writing and include a signed authority from the patient. However, a patient authority is not required in certain situations such as being served with a valid subpoena or search warrant. If you provide access to the medical records, details of who and when the information was provided to must be noted in the patient’s record. New patient policy New patients are to complete a patient information form. Before seeing the Practitioner, administration staff are to use the form to create an electronic patient record using the form. Personal information should be checked for accuracy when entering details into eClaims. The form is to be provided to the practitioner for the consultation. Practitioners will file the forms in the admin In tray at the end of each day. Forms are to be scanned and stored on the server. Electronic files are to be saved on the server with SurnameFirstname and patient number eg DoeJane_3741 Staff should complete the ‘Office use only’ section at the bottom of the form. Task 1 Part A Create the following three (3) patient records in eClaims using the information given on their patient information for. Screenshot each record for uploading. Part B Describe the process you would follow to set up and maintain the patient records. List at least four (4) steps you would carry out. Task 2 Using eClaims, schedule appointments for the following patients. Screenshot the scheduler and upload with your assessment. Dr Eikens · 9.30am, Joe SAAD, date of birth 01/02/1979, 30 minute appointment · 10.30am, Maria PAGANO, date of birth 22/05/1940, 30 minute appointment Task 3 The Practice Manager has asked you to follow up and complete the following tasks. Ensure you save a screenshot of each record to submit. a) Dr Frelander advises that Maria Pagano is recently widowed. Her record needs to be amended to show her son Lucca Pagano as her Next of Kin. His address is 54 College Street, Padstow NSW. Phone: 02 9715 8055 b) Dr Romero has advised that the patient Louise Domenichelli (DoB 26/01/1917) has passed away. Locate Louise’s record and update the file to show she has passed. Task 4 The following patients have been flagged for archiving. Using eClaims archive each patient record: · Diana Baldi 19/12/1952 · Sanjay Manea 27/07/1997 · Genevieve Vitacco 20/12/1994 Take a screenshot of each record showing they have been archived. Task 5 Hospitals and large medical centres often use a coding system consisting of colour and a combination of letters and/or numbers with their paper filing system. a) Explain how this system helps staff to access patient records b) How does the colour coding system contribute to effectively maintaining patient records? Task 6 You have gained more experience in this unit, reflect on the checklist you created in Assessment 1, Task 6. Identify at least two (2) improvements to your initial checklist that will help you develop your work practices. You could consider areas such as confidentiality and record keeping. Task 7 You have noticed that archiving of records is quite time consuming as this task is only carried out twice per year. Revise the ‘Inactive patient health records’ policy and make at least two (2) recommendations for improvements to the policy. Checklist I have: Completed Tasks 1- 7 Clearly identified my answers to each task Saved my screenshots for upload with my assessment Proofread my work and checked for errors Saved the documents to my computer for uploading to the OLS, or Attached a result slip if posting. If you are unable to complete these tasks for a specific reason, please contact your teacher. Assessment 2, LA023738, Unit code BSBMED303, Edition number 3 1 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive version 1, January 2019 2Assessment 2, LA023738, Unit code BSBMED303, Edition number 3 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive version 1, January 2019 Assessment 2, LA023738, Unit code BSBMED303, Edition number 3 3 © New South Wales Technical and Further Education Commission, 2019 (TAFE NSW), Archive version 1, January 2019 eClaims+ Server.msi Setup.ini [Info] Name=INTL Version=1.00.000 DiskSpace=8000;DiskSpace requirement in KB [Startup] CmdLine= SuppressWrongOS=Y ScriptDriven=0 ScriptVer=1.0.0.1 DotNetOptionalInstallIfSilent=N OnUpgrade=1 RequireExactLangMatch=0404,0804 Product=eClaims+ Server PackageName=eClaims+ Server.msi EnableLangDlg=N LogResults=N DoMaintenance=N ProductCode={5D55F04E-4775-4025-8FFC-841868D42E89} ProductVersion=1.70.0000 SuppressReboot=Y PackageCode={785A475D-6C8D-4536-B9CD-AA490FC9410C} [MsiVersion] 2.0.2600.0=SupportOS [SupportOSMsi11] ;Supported platforms for MSI 1.1 Win95=1 Win98=1 WinNT4SP3=1 [SupportOSMsi12] ;Supported platforms for MSI 1.2 Win95=1 Win98=1 WinME=1 WinNT4SP3=1 [SupportOS] ;Supported platforms for MSI 2.0 Win95=1 Win98=1 WinME=1 WinNT4SP6=1 Win2K=1 [SupportOSMsi30] ;Supported platforms for MSI 3.0 Win2KSP3=1 WinXP=1 Win2003Server=1 [Win95] MajorVer=4 MinorVer=0 MinorVerMax=1 BuildNo=950 PlatformId=1 [Win98] MajorVer=4 MinorVer=10 MinorVerMax=11 BuildNo=1998 PlatformId=1 [WinME] MajorVer=4 MinorVer=90 MinorVerMax=91 BuildNo=3000 PlatformId=1 [WinNT4SP3] MajorVer=4 MinorVer=0 MinorVerMax=1 BuildNo=1381 PlatformId=2 ServicePack=768 [WinNT4SP6] MajorVer=4 MinorVer=0 MinorVerMax=1 BuildNo=1381 PlatformId=2 ServicePack=1536 [Win2K] MajorVer=5 MinorVer=0 MinorVerMax=1 BuildNo=2195 PlatformId=2 [Win2KSP3] MajorVer=5 MinorVer=0 MinorVerMax=1 BuildNo=2195 PlatformId=2 ServicePack=768 [WinXP] MajorVer=5 MinorVer=1 MinorVerMax=2 BuildNo=2600 PlatformId=2 [Win2003Server] MajorVer=5 MinorVer=2 MinorVerMax=3 BuildNo=2600 PlatformId=2 [Languages] count=1 default=409 key0=409 [eClaims+ Server.msi] Type=0 Location=eClaims+ Server.msi [Setup.bmp] Type=0 [instmsiw.exe] Type=0 Location=instmsiw.exe [instmsia.exe] Type=0 Location=instmsia.exe Autorun.inf [autorun] OPEN=setup.exe setup.exe eclaims-server-4mrftl2k.msi instmsia-ahzq0wge.exe instmsiw-bgznopn2.exe setup-msfybv21.exe