Assignment criteria and instructions Project Report ; Students to deliver an industry standard project report for a complex service-oriented project. The substantial project report will be broken down...

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hi dear, please read all instructions and be careful when making as it take high % of my unit, if you have any question please let me know. one more thing after making this assignment i will submit it to my teacher and got feedback, whatever she ask to change or putting more info i will again get in touch with you to do that. kindly remember about feedback and ready for correction. thanks



Assignment criteria and instructions Project Report ; Students to deliver an industry standard project report for a complex service-oriented project. The substantial project report will be broken down into key project areas including initial project problems, research methods, redefined project problems, project discoveries, project difficulties and subsequent project concepts and proposed outcomes. Students will use industry professional and academic delivery techniques to ensure a concise but also engaging project report to clarify project issues and outcomes for the client of the complex service project. Your report should include the following project sections: 1. Initial Problem 2. Research – what have we found, how did we find it, why were these methods relevant? What kinds of data do we have? How did we show it? 3. Redefined Problem – What do we know now and where are the focus areas. Share the extended areas that need addressing that we were unable to achieve or access such as back end service issues, deep seeded cultural issues, further information gathering required, etc. 4. Idea / Concept Generation and Development – Our creative processes and why they were useful? 5. Project Concepts and Touchpoint Ideas – What are they, why are they the right way forward and how they are unique to this project? 6. Project Proposal Delivery – What will happen next and by when? 7. Project Outcomes – Who will our project outputs affect and how? Why is this project relevant and how will designing for this problem change the way we interact with this service system? How will your design process change the world (make sure you include the greater picture here .. not just localised outcomes). 8. Feedback, Comments, Reflections Assessment Criteria • depth and breadth of project understanding • clarity of project problem and stakeholders • clarity of project requirements and issues • demonstration of project outcomes • quality of submission (e.g. writing style, presentation style, use of references and referencing styles) READINGS- Hesse-Biber, S. N., & Leavy, P., 1975. (2006). The practice of qualitative research. Thousand Oaks: SAGE Publications. Patton, M. (2002). Qualitative research and evaluation methods(3rded.). Thousand Oaks CA: Sage Publications. Enninga, T., Manschot, M., Van Gessel, C., Gijbels, J., Van Der Lugt, R., Sleeswijk Visser, F., Verhoeven, F. & Godfroij, B. (2013). Service Design, Insights from Nine Case Studies(pp. 1-198). Retrieved March 17, 2020, from: https://www.stby.eu/wp_15/wp-content/uploads/2013/12/Service-Design-insights-from-nine-case-studies.pdf Kelley, T. & Littman, J. (2001). The art of innovation: Lessons in creativity from IDEO, America's leading design firm. NY: Currency/Doubleday. Grefé, R. (2011). Experience design is the only design. Design Management Review, 22(4), 26-30. Pizzirani, S., McLaren, S. J., Forster, M. E., Pohatu, P., Porou, T. T. W., & Warmenhoven, T. A. (2018). The distinctive recognition of culture within LCSA: Realising the quadruple bottom line. The International Journal of Life Cycle Assessment, 23(3), 663-682. doi:10.1007/s11367-016-1193-7 Kimbell, L., author. (2014). The service innovation handbook: Action-oriented creative thinking toolkit for service organizations : Templates, cases, capabilities.Amsterdam, Netherlands: BIS Publishers. (Ch.7 Pg.196) Polaine, A., author, Løvlie, L., 1969- author, & Reason, B., author. (2013). Service design: From insight to implementation.Brooklyn, New York: Rosenfeld Media, LLC. (Ch.8 Pg.151) Polaine, A., author, Løvlie, L., 1969- author, & Reason, B., author. (2013). Service design: From insight to implementation.Brooklyn, New York: Rosenfeld Media, LLC. (Ch.9 Pg.171) Stickdorn,M.&Schneider, J.(2011).This is servicedesign thinking.Hoboken,NJ:Wiley. Stickdorn, M. &Schneider, J.(2017). This is service designdoing. Hoboken, NJ: Wiley
Answered 13 days AfterMay 13, 2021Murdoch University

Answer To: Assignment criteria and instructions Project Report ; Students to deliver an industry standard...

Asif answered on May 17 2021
145 Votes
Running Head: Project Report
14
Project Report
Project Report
Executive Summary
This present paper had outlined one report on a complex service-based project. The considered service project for this present study was on the transportation industry. The famous and much talked-about “SciTech Science Centre” was the focus of this research paper. The study began with giving a brief understanding on the project. The aim and requirement of initiating this mega project were shown in terms of influencing the entire Western Australian population’s mindset to STEM efficiency set. Moreover, on the successful completion of the project, the excessive pressure on the state’s business and job context could have also been demonstrated from better perspective. Then the foc
us of this research paper had turned on the key problems associated with the project. It was through initiating one secondary qualitative research method that enough information on the SciTech project was gathered. Hence, the time-taking context in terms of excessive delay and overrunning the estimated budget again and again were found to be the prime 2 problem areas for the concerned project. Then some creative ideas in terms of rectifying the problems had been demonstrated in the light of using Innovation and technology industry-based innovations like AR, Laser Scanner and so on. The proposal of rescheduling the project planning and arranging quick funding was also found to be beneficial enough in rectifying the funding shortage for the project. The relevance of these proposed ideas had also been demonstrated in terms of project outcomes’ delivery. In total, the change processes regarding the identified problems were found to be highly relevant in initiating both the .localized and global Technological pictures.
Table of Contents
Introduction    4
Initial Problem    4
Research Method    5
Redefined Problem    6
Idea/Concept Generation and Development    7
Project Concepts and Touchpoint Ideas    8
Project Proposal Delivery    9
Project Outcomes    10
Conclusion    11
Reference List    13
Introduction
The term “Service-Oriented Project” can be treated as any proposed service delivery’s operational process. The ultimate aim of such service-based projects is to offer any differentiated and beneficial service delivery and hence initiate such capabilities throughout the operational phase (Stickdorn & Schneider, 2017). Moreover, it takes into account the ultimate business objectives for driving the innate system behaviour. Furthermore, it directs and controls the whole focus on that project’s schedule, requirements as well as budget to come to an ultimate success. This present study premise is going to present one standardised report on such a complex service-oriented project. A detailed research approach will be undertaken to identify all the prime problem areas surrounding that considered project. Moreover, this report will also aim in generating some concept or idea in handling the identified project problems. Then the proposed delivery schedule and outcomes of those project concepts in rectifying the problems and assisting the project for anticipated success will also be demonstrated herein.
Initial Problem
The SciTech Project will be evaluated here in critical premises in terms of its initial problem identification. SciTech can be treated as one not-for-profit Australian organisation that is operating like a “SciTech Science Centre” that is one permanent and interactive museum of science including one huge Planetarium in Western Australia’s West Perth. The prime aim of the SciTech Project is to arouse the young Australian’s interest and changing their attitude towards the STEM streams. It had been found from the PwC 2015 report, that a huge proportion of Australian professionals’ jobs are at stake as they are lacking the knowledge and efficiencies in STEM “Science, Technology, Engineering and Mathematics” contexts. With the interventions of disruptive technologies in near about all major business industries all across Australia, the need of STEM professionals had come up as one mandate. Hence, SciTech project aims to enhance the participation, capability, interest and awareness by entire Western Australian populations in STEM streams. SciTech hence organises many exhibitions and programs for early childhood to 12 years-ranged populations along with adults. It had been found that SciTech wants to have one targeted deeper reach through its Aboriginal programs, Primary and Secondary science shows, DIY science kits and so on. It had een seen that even after having such a wide science planetarium, lab, space and theatres, it is still being restricted to a certain number of school visits each year. In order to fulfill SciTech’s strategic plan of expanding its impact on a greater target audience including people of low socio-economic context, remote population of Western Australia, Regional population, Aboriginal people, females and youth, it is not able to get the deeper reach as per the envisaged planning (scitech.org.au, 2021).
Research Method
Considering the SciTech project, one robust research method had been initiated on it. The ultimate aim of demonstrating such vivid research was to obtain the required information on the SciTech project and all its existing barriers. It was found that SciTech is surely one highly ambitious project that accounts for a complex project management and operational context in changing the Western Australian populations’ attitude to the STEM streams. Moreover, the proposed project is also found to be termed as momentum ‘failure’ due to its deeper reach-oriented strategic plan. The project is already crossed its scheduled budget and time schedule to get completed and it is also assumed to take more than 7 to 8 years. All these detailed information on the concerned project although was gathered through implementing one Secondary research method (Patton, 2002). That means the secondary sources had been gone through for attaining enough datasets and information on the SciTech project. The derived information although are mostly qualitative in nature as the detailed analysis on what had gone wrong in this significant project had been obtained. Further, some quantitative figures like changed budget statistics of the project had also been collected through the research process. Taking the resource of the online database, many articles had been found where much information on the SciTech project was outlined. Hence, those articles on the SciTech project had been considered for this research along with considering the official website for SciTech planetarium, theatres and labs”. These sources and the secondary research method were surely highly relevant for the research as they were the best sources to gather detailed information on the project (Hesse-Biber & Leavy, 2006). Moreover, considering any primary research could have been highly costly and time-taking. Therefore, secondary research can be termed as the most beneficial and effective one for this present paper. Using the keywords like “SciTech Science Centre” had assisted in showing huge information sources on the concerned project. Furthermore, many scholarly journals were also available on the particular project and those papers were also taken into this secondary research method. The planning process and the life-cycle assessment of the SciTech Science Centre project thus had been derived in an in-depth context.
Redefined Problem
Constituting the above-mentioned Secondary research method, the prime problem areas surrounding the project had already been identified. Hence, the focus areas regarding the project which need further outlook can be easily...
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