Assessment Tasks Outcome Unit: CHCCCS011 Meet personal support needs Student ID: Click here to enter text. Student Name: Click here to enter text. Student Declaration I Click here to enter text....

Assessment Tasks Outcome
    Unit:
    CHCCCS011 Meet personal support needs
    Student ID:
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    Student Name:
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Student Declaration
I Click here to enter text. (insert your name) declare that these tasks are my own work. None of this work has been completed by any other person and I have not cheated, plagiarised or colluded with any other student. I have correctly referenced all resources and reference texts throughout this assessment task. I have read and understood JTI policy on plagiarism, cheating and collusion and understand that if I am found to be in breach of this policy, disciplinary action may be taken against me by JTI.
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CHCCCS011 Meet personal support needs
    ASSESSMENT OVERVIEW
This Student Assessment Booklet includes all your tasks for assessment of CHCCCS011 Meet personal support needs.
    ABOUT YOUR ASSESSMENTS
This unit requires that you complete 3 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.
    Assessment Task
    About this task
    Assessment Task 1: Written questions
    You must correctly answer all 11 questions to show that you understand the knowledge required of this unit.
    Assessment Task 2: Case study
    You are to read the case study and complete the questions.
    Assessment Task 3: Role plays
    You are to work in a simulated workplace environment. You will be observed:
transferring a person in and out of a vehicle
transferring a client from a bed to a chair using a hoist
using a hoist in a falls recovery situation.
Supporting resources
You may like to look at the following websites, books and documents for more information about the topics related to this unit:
Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.
How to submit your assessments
When you have completed each assessment task you will need to submit it to your assessor.
Instructions about submission can be found at the beginning of each assessment task.
Assessment Task Cover Sheet
At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.
Make sure you photocopy your written activities before you submit them – your assessor will put the documents you submit into your student file. These will not be returned to you.
Assessment appeals
You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.
Assessment plan
The following outlines the requirements of your final assessment for this unit. You are required to complete all tasks to demonstrate competency in this unit.
Your assessor will provide you with the due dates for each assessment task. Write them in the table below.
    Assessment Requirements
    Due date
    1. Written questions
    
    2. Case study
    
    3. Role plays
    
    Agreement by the student
    Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.
    Have you read and understood what is required of you in terms of assessment?
     ☐ Yes
     ☐ No
    Do you understand the requirements of this assessment?     
     ☐ Yes
     ☐ No
    Do you agree to the way in which you are being assessed?
     ☐ Yes
     ☐ No
    Do you have any special needs or considerations to be made for this assessment? If yes, what are they?
Click here to enter text.
     ☐ Yes
     ☐ No
    Do you understand your rights to appeal the decisions made in an assessment?
     ☐ Yes
     ☐ No
    ASSESSMENT TASK 1: WRITTEN QUESTIONS
    
    Task summary:
This is an open book test – you can use the Internet, textbooks and other documents to help you with your answers if required.
You must answer all 11 questions correctly.
Write your answers in the space provided.
If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering.
You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.
What do I need in order to complete this assessment?
Access to textbooks and other learning materials.
Access to a computer and the Internet (if you prefer to type your answers).
When do I do this task?
You will do this task in the classroom or for homework – your assessor will advise.
Write in your due date as advised by your assessor:
what do I need to do if I get something wrong?
If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:
Answer the questions that were incorrect in writing.
Answer the questions that were incorrect verbally.
Question 1
1. What is the purpose of a job description for a personal support provider?
    Personal support providers work with the elderly and provide them support with their daily activities. Job description for a personal support provider is required so that there is clarity and smoothness in the working an dneither the patient nor the personal support worker feel bad about working together. The job description prepares both the client and worker for their taks beforehand and this ensures better results. When two people have to work together or rather stay together in harmony then it sbecomes essential for them to be clear about the tasks they would be doing. Thus, both the elderly and the personal support provider would be in sync with each other.
A work colleague has asked you to do something that it outside the training you have done. What would you do?
    On being asked to do something that is outside my training, I would tell my work colleague that it would not be right or appropriate to do that work. I would rather discuss the matter with my colleague and then we both can arrange someone for th etaks who is well trained for that particular task. Doing something outside of the training zone can lead problems for the person as well as the patient and thus should be avoided.
What are three workplace health and safety responsibilities of an employer in relation to manual handling?
    The employer needs to make sure that his employee has a safe environment to work in. The three responsibilities of an employer in relation to manula handling are – the employer should ensure the health and safety of the employee. The employer must provide a workspace designed to minimise risk from hazards. This would include the furniture, equipment and other items present in the workplace. Employers must also make sure that they provide the mechanical lifting aids, sufficient staff and adequate information wherever necessary.
a) What does duty of care mean?
    Duty of care is the moral or legal responsibility of the person that is entitled to provide care to someone else. These duties are assigned to the individual in adherence with the standrads of reasonable care and thus the person becomes responsible for providing care to the person that he is working for. Thus, it is a social responsibility that should be followed morally.
Question 2
What rights do clients have to privacy and confidentiality?
    The clients hav eefull rights to keep their information private and confidential. The clients have the right to – give consent for the procedure they are willing to get done or deny if they don’t. the clients have the right to know what procedure would be done on them. They also have the right to know about who all would be knowing their health information. The clienta have the right to access their health records and not disclose them to anyone till they feel like.
Question 3
    Geraldine trips over a bucket that has been left in the corridor. Luckily she is not hurt. Geraldine’s carer removes the bucket and puts it back in the cleaner’s room.
1. What should you do to report the incident (both verbally and in writing)?
    How to report verbally: Geraldine tripped over a bucket that was left in the corridor and there was no one else present in the corridor at that time. I took the patient back to her room and asked her if she felt naywhere. She had not sustained any injuries. Then the bucket from removed from the corridor.
    How to report in writing: Geraldine tripped over a bucket that was left in the corridor and there was no one else present in the corridor at that time. the patient did not sustain any injuries and was taken back to her room and asked if she felt pain anywhere. The bucket was remover from the corridor and kept in the cleaner’s room.
Why is it important to report this incident given that Geraldine is unhurt?
     It is important to report any incident so that safety measures can be taken in future to prevnt any such incidnets. The hospital Quality Team would take care of the situation and mange it. the heads would be instructed to inform and train their staff about not leaving nay equipments in the corridors and taking all the precautions. There would a Risk Analysis and safety measures would be taken accordingly.
    Upon investigation, it is found that the new cleaner left the bucket in the corridor. He is called to the supervisor’s office and told that his work practices were unsafe – Geraldine could have been seriously hurt.
Geraldine’s carer informs her that the cleaner has been spoken to and he will probably get fired if he ever does it again.
Did the carer act appropriately? Explain your answer.
    The carer did act appropriately in informing her patient that the housekeeper who was careless to leave the buket has been called by his seniors and the matter is looked into. The carer also told Geraldine that the housekeeper may get fired if he repeats his mistakes and this was appropriate to a certain level as the patient would be ensured that the safety rules are strict in the hospital.
Question 4
In your work you will be required to use the computer to complete reports and access information. What are two safety considerations you must use when using computers?
    Safety consideration 1:
    The first safety consideration of mine would be use my access ID and password only to do the required work. The computer would be containg crucial files about the patient medical records that need to be kept safe and thus it would be my responsibility to use my access ethically and safely.
    Safety consideration 2:
    Another safety precaution that would be neeed is that the system or computer should not be left unattended at any time. if the ID password is logged in then anyone has the access to the patients medical records which should not be allowed.
Question 5
    Elsie has dementia. She is a resident in a high-care nursing home. She needs significant help with personal care, including showering, grooming, dressing, feeding, toileting and transferring.
Damien is a young man with MS. He has sound cognitive ability but is dependent on his wife for assistance with all activities of daily living. His wife needs to go to hospital so she has arranged for home nursing while she is unable to look after Damien. Damien will tell the carers what he requires and how he likes things to be done.
Jessie cares for her mother,...