Unit code and name - Resource CHCCOM005 COMMUNICATE AND WORK IN HEALTH OR COMMUNITY SERVICES LEARNER RESOURCE Learner Resource CHCCOM005 Version: 2.0 Responsibility: Director of Studies Page 1/69 Last...

hey i have provided the word file with the question. all you got to do is just answer them and i have given the source provided by the collage as well. can you guys write these answers for me must be accurate and should be just the answer of question should not be lengthy just point to point the much asked in question


Unit code and name - Resource CHCCOM005 COMMUNICATE AND WORK IN HEALTH OR COMMUNITY SERVICES LEARNER RESOURCE Learner Resource CHCCOM005 Version: 2.0 Responsibility: Director of Studies Page 1/69 Last Updated: 30 June 2017 Developed by Enhance Your Future Pty Ltd Melbourne City College Australia RTO No: 45140 CRICOS: 03592B ABN: 77 602 164 625 CHCCOM005 Communicate and work in health or community services T A B L E O F C O N T E NT S TABLE OF CONTENTS ....................................................................................................................................... 1 UNIT INTRODUCTION ...................................................................................................................................... 4 ABOUT THIS RESOURCE ...................................................................................................................................... 4 ABOUT ASSESSMENT ............................................................................................. ERROR! BOOKMARK NOT DEFINED. ELEMENTS AND PERFORMANCE CRITERIA ....................................................................................................... 4 PERFORMANCE EVIDENCE AND KNOWLEDGE EVIDENCE ................................................................................. 7 PERFORMANCE EVIDENCE ......................................................................................................................................... 7 KNOWLEDGE EVIDENCE ............................................................................................................................................ 7 ASSESSMENT CONDITIONS ............................................................................................................................ 10 PRE-REQUISITES........................................................................................... ERROR! BOOKMARK NOT DEFINED. TOPIC 1 – COMMUNICATE EFFECTIVELY WITH PEOPLE .................................................................................. 11 USE VERBAL AND NON-VERBAL COMMUNICATION TO ENHANCE UNDERSTANDING AND DEMONSTRATE RESPECT ...................................................................................................................................................................... 11 WHAT IS COMMUNICATION? ................................................................................................................................... 12 VERBAL COMMUNICATION ...................................................................................................................................... 13 NON-VERBAL .......................................................................................................