Assessment Cover Sheet Roster Staff Assessment Task 1 Assignment Name Student ID Email Qual. code and name SIT50416 Diploma of Hospitality Management Unit code and name SITXHRM002 Roster Staff...

Assessment Cover Sheet
Roster Staff Assessment Task 1        Assignment
    Name
    
    Student ID
    
    Email
    
    Qual. code and name
    SIT50416 Diploma of Hospitality Management
    Unit code and name
    SITXHRM002 Roster Staff
    Assessment title
    Task 1 Assignment
    Due date
    By Friday of week 6
    Trainer name
    Jiro Newman
    Instructions
    Please see page 2 of this document for the marking criteria
Individual section instructions are detailed on relevant pages.
This assignment is to be submitted in hard copy.
Declaration: Read, tick and sign below
☐    I declare that the attached assessment I have submitted is my own original work and any contributions from and references to other authors are clearly acknowledged and noted.
☐    This document has been created for the purpose of this assessment only and has not been submitted as another form of assessment at Melbourne Polytechnic or any other tertiary institute.
☐    I have retained a copy of this work for my reference in the event that this application is lost or damaged.
☐    I give permission for Melbourne Polytechnic to keep, make copies of and communicate my work for the purpose of investigating plagiarism and/or review by internal and external assessors.
☐    I understand that plagiarism is the act of using another person’s idea or work and presenting it as my own. This is a serious offence and I will accept that penalties will be imposed on me should I breach Melbourne Polytechnic’s plagiarism policy.
    Student signature
    
    Date
    
    Please note that your assignment will not be accepted unless you have:
· completed all sections of the assignment
· acknowledged all sources of other people’s contributions including references and students’ names for group work assessments
· filled in all areas of this student assignment cover sheet.
Roster Staff Assessment Task 1                Assignment
    Section
    Criteria: You must achieve one of the following:
    GRADE
    1 Front Office Roster
    · 4 weeks of the roster with more than 4 errors
    Resubmit
    
    · 4 weeks of the roster with a maximum of 4 errors
    S
(Satisfactory)
    2 Part A
Hourly sales projection
    · Incorrect staffing hours
    Resubmit
    
    · Correct calculation of staff working hours
    S
(Satisfactory)
    2 Part B
Staffing schedule
    · Incorrect allocation of staff
    Resubmit
    
    · Correct allocation of staff
    S
(Satisfactory)
    2 Part C
Staff Roster
    · No equity in hours worked by casuals
    Resubmit
    
    · Fair and equitable
· Completed as per staffing requirements
    S
(Satisfactory)
    3 Complete employee time sheets, as per award conditions
    · Not all timesheets completed, or all done but with more than 7 errors
    Resubmit
    
    · 5 employee timesheets completed, up to 7 errors, must complete 2 PT timesheets with no errors
    S
(Satisfactory)
    4 Short Answer questions
    Has not shown required knowledge, not all questions answered.
    Resubmit
    
    Shown knowledge at a satisfactory level, all questions answered to show understanding.
    S
(Satisfactory)
If you wish this task to be graded above competent, you will need to complete an additional series of theory questions. These questions will be advanced in nature and are available upon request.
Overall Result:                    
Teacher comments:
Section 1:        Front Office Roster        Preston Hotel
Overview
As the Front Office Manager of the Preston Hotel you need to write the next reception roster.
Organisational requirements are:
· Minimum of 2 staff on the reception desk at all times (2 staff on an early and 2 on a late)
· The switchboard is staffed from 0800 – 1630 (There is one full-time Telephonist and 3 casual staff who are Telephonists/Receptionists).
· Refer to the legend on the bottom of the roster for shift codes.
· Your staff work a 160 hour 4 week period, with 8 days off per 4 week period and an extra RDO, known as the 38hr RDO.
Good rostering principles apply:
· Days off to be consecutive where practicable.
· A weekend off is also provided once per 4 week period, where practicable.
· 38hr RDO to run consecutively to RDOs.
· An approximate even spread of early and late shifts over the 4 week period.
· No more than 7 days working in a row.
· Try to keep several of the same shifts in a row, where practicable.
· Your roster must comply with the award.
· Your roster must consider the arrivals and departures report noted on the following page. When arrivals and departures exceed 90, three staff are to be rostered on.
The following staff are due to take their accumulated 38hr RDOs as noted below:
School of Food, Fibre and Animal Industries
Department of Hospitality
Qualification:        SIT50416 Diploma of Hospitality Management
Unit of competency:    SITXHRM002 Roster Staff
·
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· John, week 1
· Tim, week 2
· Naomi, week 2
· Leanne, week 3
· Wendy, week 3
· Amy, week 4
· Craig is on annual leave in week 1.
· These have been completed on the following roster.
Arrivals and Departures List         for the next 4 week roster period
    Week 1
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    Sun
    Arrivals:
    70
    40
    30
    45
    93
    110
    85
    Departures:
    97
    85
    50
    35
    112
    90
    105
    Week 2
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    Sun
    Arrivals:
    60
    50
    34
    66
    104
    40
    77
    Departures:
    87
    22
    45
    44
    91
    34
    92
    Week 3
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    Sun
    Arrivals:
    100
    45
    34
    67
    109
    80
    45
    Departures:
    34
    37
    29
    40
    92
    34
    95
    Week 4
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    Sun
    Arrivals:
    66
    34
    23
    112
    56
    94
    60
    Departures:
    116
    40
    19
    29
    45
    95
    92
    
    
    Week 1
    
    Week 2
    
    Employee
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    Sun
    
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    Sun
    
    Extra staff required
    3
    
    
    
    3
    
    3
    
    
    
    
    
    3
    
    
    Full Time
    John
    E
    E
    E
    E
    O*
    O
    O
    
    T
    T
    T
    T
    O
    O
    T
    
    Craig
    A
    A
    A
    A
    A
    A
    A
    
    T
    T
    T
    T
    T
    T
    E
    
    Tim
    E
    E
    E
    E
    E
    O
    O
    
    E
    E
    E
    E
    O*
    O
    O
    
    Naomi
    T
    T
    T
    T
    T
    O
    T
    
    E
    E
    E
    E
    O*
    O
    O
    
    Leanne
    O
    T
    T
    T
    T
    L
    L
    
    O
    O
    T
    T
    E
    E
    E
    
    Wendy
    O
    T
    T
    T
    T
    E
    E
    
    T
    T
    T
    T
    T
    O
    O
    
    Amy (Telephonist)
    T
    T
    T
    T
    T
    T
    O
    
    T
    T
    O
    O
    T
    T
    T
    Casual
    Claire
    L
    L
    L
    L
    L
    O
    L
    
    L
    L
    L
    L
    O
    O
    T
    
    Greg
    O
    O
    T
    T
    T
    E
    E
    
    O
    O
    T
    T
    L
    L
    L
    
    Tania
    O
    O
    L
    L
    L
    L
    L
    
    L
    L
    L
    L
    O
    O
    L
    
    
    Week 3
    
    Week 4
    
    
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    Sun
    
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    Sun
    
    Extra staff required
    
    
    
    
    3
    
    3
    
    3
    
    
    3
    
    3
    3
    Full Time
    John
    E
    E
    E
    E
    E
    O
    O
    
    E
    E
    O
    O
    E
    T
    T
    
    Craig
    E
    E
    E
    E
    E
    O
    O
    
    T
    T
    T
    T
    L
    E
    E
    
    Tim
    T
    T
    O
    O
    T
    E
    E
    
    L
    L
    T
    T
    E
    O
    O
    
    Naomi
    O
    O
    T
    T
    T
    E
    E
    
    T
    O
    E
    O
    T
    L
    L
    
    Leanne
    T
    T
    T
    T
    O*
    O
    O
    
    E
    E
    E
    E
    O
    O
    O
    
    Wendy
    L
    L
    L
    L
    O*
    O
    O
    
    L
    L
    L
    L
    O
    O
    O
    
    Amy (Telephonist)
    O
    O
    T
    T
    T
    L
    L
    
    T
    T
    L
    O
    O*
    O
    O
    Casual
    Claire
    L
    L
    L
    L
    L
    O
    O
    
    O
    O
    O
    L
    L
    E
    L
    
    Greg
    O
    O
    T
    T
    L
    L
    L
    
    T
    T
    O
    O
    O
    L
    E
    
    Tania
    T
    T
    T
    O
    O
    T
    T
    
    O
    T
    T
    E
    O
    O
    T
    Legend:
    E = 0700–1530
    L = 1500–2330
    T = Telephonist 0800–1630
    A = Annual Leave
    O = RDO
    O* = ADO
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Section 2:        Food and Beverage Roster        Fuji Bar
The Fuji bar, located in Brunswick St, Fitzroy is a trendy, medium-sized bar, with a relaxed atmosphere. Fuji is open:        3pm to 2am Thursday
3pm to 4am Friday and Saturday
4pm to midnight Sunday.
Task: Based on the following information, write a schedule and roster for one week.
Bar Attendants:    2 part timers, Barry, Grade 3, Stan, Grade 2.
Barry and Stan work set hours as per the roster.
            5 casuals, Doug, Garry, Mark, Greg and Bev, Grade 2
            1 bar attendant per $250 in sales
The business wants to give casuals long shifts (not more than 6 hours) but do not want staff to work split shifts. Each casual MUST work between 15 and 17 hours per week.
Set up:        1 hour        Close down        1 hour
Part A        Hourly Sales...