Headspace is an organisation that works with youth aged 12 to 25 who experience mental ill health. Depression and anxiety are the most common mental health problems, although there are many others as...

Headspace is an organisation that works with youth aged 12 to 25 who experience mental ill health. Depression and anxiety are the most common mental health problems, although there are many others as well. Youth suicide in regional NSW for the age groups 16 to 24 has been particularly alarming, especially amongst Indigenous youth. One of the problems identified was that a young person with a mental illness might see multiple professionals before getting the help they need. Each time they need to re-tell their ‘story’. Soon the young people clam up and say very little, making it even harder for professionals to help them. Initially they might see a Headspace case worker, then medical staff in a hospital emergency department, perhaps a General Practitioner, a psychologist, a psychiatrist, and others.


Currently funding is being sought to build a system that will capture the ‘story’ the first time it is told. This will give access to successive professionals, so that case notes and the story can become enriched, and the young person can be assisted more appropriately. We will assume that the funding has been approved and that you are the business systems analyst assigned to scope out the project.


Complete the Following
You are a Systems Analyst that is part of a project that is being currently being proposed. Your task is to develop a Vision Document for this project.

Currently funding is being sought to build the ‘My Health Record’ system. We will assume that the funding has been approved and that you are the business systems analyst assigned to the project.

You are to describe the problem in your own words, and the capabilities and benefits. You need to create a Project Vision Document which contains:
•    Problem
•    Capabilities
•    Benefits
Specific analysis techniques have not been taught yet, so this assignment does not require technical descriptions.
Questionnaire



Create one questionnaire that you would send to one stakeholder group with an aim to help you identify further details about the environment, the problem area and/or how the system would operate to help solve the problem.
•    Identify which stakeholder you are going to send the questionnaire to
•    Write an introduction statement that would go with the questionnaire explaining the purpose of the questionnaire
•    Write 10 questions, either open and/or closed ended questions
•    This should be written as a questionnaire that could be distributed
•    Only write the questions, you should not write the answers