Have you been a member of a team/group or in a work situation in which there was conflict? Describe the situation (does not have to be a clinical situation), the events that occurred, your role in the...

Have you been a member of a team/group or in a work situation in which there was conflict? Describe the situation (does not have to be a clinical situation), the events that occurred, your role in the situation, and the resolution. How did you feel about the experience? Could something have been done to prevent the conflict? Were you satisfied with the resolution? If not, what could have improved it?

View the video on incivility in the workplace:

http://www.youtube.com/watch?v
=
NujWmw8z7sg

Then identify three things you learned from the video that you found helpful. Discuss in teams.