Go to the TUN questions site. Look for BSI videos. Review the video of the “Case of Retail Tweeters.” Prepare a onepage summary of the problem, proposed solution, and the reported results. You can...

Go to the TUN questions site. Look for BSI videos. Review the video of the “Case of Retail Tweeters.” Prepare a onepage summary of the problem, proposed solution, and the reported results. You can also find associated slides on slideshare.net.