Given the model in the Multiserver Simulation.xlsm file, what unit cost parameters should be used if we are interested in “optimizing” the system? Choose representative inputs and unit costs, and then...

Given the model in the Multiserver Simulation.xlsm file, what unit cost parameters should be used if we are interested in “optimizing” the system? Choose representative inputs and unit costs, and then illustrate how to use the simulation outputs to estimate total system costs.

Consider the following two queueing systems.


■ System 1: An M/M/1 system with arrival rate
 and service rate 3µ


■ System 2: An M/M/3 system with arrival rate
 and each server working at rate µ

Which system will have the smaller W and L?