FOCUS ON WRITING. Find two examples of product documentation, one that you consider good and one that you think is bad. These can be from any source. With one or two other students, list the features...

FOCUS ON WRITING. Find two examples of product documentation, one that you consider good and one that you think is bad. These can be from any source. With one or two other students, list the features that make the good one good and the bad one bad. Then draft a memo to the writer of the bad documentation, outlining things he or she should do to improve on the next version.