Joey Nicoletti CWP 101: College Writing I Essay 1: Fix It! A Letter of Complaint Assignment Description For your first assignment, you will write a letter of complaint to a person who has the power to...

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Answered Same DayOct 15, 2021

Answer To: Joey Nicoletti CWP 101: College Writing I Essay 1: Fix It! A Letter of Complaint Assignment...

Taruna answered on Oct 16 2021
152 Votes
Part A
Juan Smith,
6th Street, Park Avenue
QLD
The Service Manager
Paradise Pizza
19th Street, Park Avenue
QLD
Subject- Referring to the high dissa
tisfaction with the preparation and delivery service
Dear Sir,
This letter is intended to notify you about some of the issues that I could find out in your pizza preparation and delivery services. I am quite sure that the number of ‘not satisfied’ customers must have increased for you because this is the second time I have received the same degree of service. For a reputed store like yours, these are not good signs of doing business with keeping customers on priority. I am mentioning the points of dissatisfactions as following:
· I ordered two medium margarita cheese pizzas from your store on 14th of October 2020 at 11:30 am. The receptionist attending the call did not show professional courtesy in noting down my special preferences over the order; I was very specific in mentioning the type of order and the kind of delivery option which I would like to have. There are some guidelines in the post covid19 condition which online food delivery careers must fulfill. However, he casually ignored my instructions—as sounded by his tone of taking the order. He did not repeat the order instructions to confirm if everything was matched well.
· Secondly, the timely delivery seems to be a forever issue for your delivery boys; they are not at all punctual. The order was received at 11:35 am and I got the notification that my order will be out for delivery in next 30 minutes. I was expecting it to be delivered by 12:00 pm latest. But, as...
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