Family Name: Given Name: Student Number: Lecturer’s Name: Shaleeza Sohail Subject Name: Systems Analysis and Design Assignment Title: System Analysis Report Declaration (This declaration must be...

.


Family Name: Given Name: Student Number: Lecturer’s Name: Shaleeza Sohail Subject Name: Systems Analysis and Design Assignment Title: System Analysis Report Declaration (This declaration must be completed by the student or the assignment will not be marked.) I certify the following: · I have read and understood the Student Academic Misconduct Policy. · This assignment is my own work, based on my personal study and/or research. · I have acknowledged all material and sources used in the preparation of this assignment, including any material generated in the course of my employment. · The assignment has not previously been submitted for assessment. · I have not copied (in part or in whole) or otherwise plagiarised the work of other students. · I have read and I understood the criteria used for this assignment. · The assignment is within the word and page limits specified in the subject outline. · The use of any material in this assignment does not infringe upon the intellectual property /copyright of a third party. · I understand that this assignment may undergo electronic detection for plagiarism and an anonymous copy of the assignment may be retained on the database and used to make comparisons with other assignments in the future. · By completing this coversheet in full and submitting this assignment electronically, I am bound by the conditions of the KOI’s Student Academic Misconduct Policy and the declaration on this coversheet. e-Signature: Date: INDIVIDUAL ASSIGNMENT COVERSHEET AUSTRALIAN INSTITUTE OF BUSINESS AND MANAGEMENT PTY LTD CRICOS: 03171A ABN:72 132 629 979 Table of Contents Contents Introduction ........................................................................................................................ 3 Methodology ....................................................................................................................... 4 Types of Approach in SDLC ............................................................................................. 4 SDLC Methodologies ....................................................................................................... 5 Waterfall and Agile Model .............................................................................................. 6 Chosen Methodology .......................................................................................................... 6 Agile Model ..................................................................................................................... 7 Requirement Gathering ...................................................................................................... 8 Requirements ...................................................................................................................... 9 Functional Requirements ................................................................................................ 9 Non-functional Requirements ........................................................................................ 9 Requirement Modelling .................................................................................................... 10 Reference .......................................................................................................................... 11 Introduction [1] A case study can be defined as the process of researching about the development of a certain groups or individuals by checking the present records or by collecting information about the needed subject. The IT company, IT Solutions provides support to wide range of networking, computer hardware, and software problems to businesses in the CBD area. It is getting a large number of new clients. Any kind of networking, hardware or software problem are managed and the required tasks are performed whenever clients call and e-mail arrived. The range of staffs present in the IT Solution consists of technicians, designers, systems analyst, programmers along with two administration staffs. As the number of clients increases, it become difficult to keep the record of network, hardware and software problems. Different types of problems are managed by the consultants. Sometimes, multiple trips are required to solve the complex problems along with the tracking of things a consultant has done in-order to solve the problems. A specialist has to be dispatched to the work site in-case the problem is serious. If the problems are not complex, the consultant are going to advice the client through the e-mail or phone, whereas, if the problems are complex, the consultants are