f. reflection on teamwork and conflict resolution(a page )can you write the reflection from my perspective while working in the team
g. reflection on professional conduct and ethics.(a page)could you please write this based upon the professional conduct and ethics that has to be followed at a workplace (SFIA skills ).I have included my lecture slide which you can refer
Welcome to Engineering Management ENGN3221 Professional Practice in IT 7722 (UG) & 6676 (G) 1 Liam Waldron BSc Hons PhD FIEAust EngExec CPEng NER (Leadership % Management, ITEE, Electrical) SMIEEE MAICD FAIM CMgr Lecturer 1 Feedback on Lectures and Tutorials (Please) ? 2 My notes Volunteer Time Keepers, please? Comment on Lectures and Tutorials Week 7: Professional Ethics A Revisit of this Course… 3 Overview of the ICT Profession and Practice. Careers in IT. Skills for the Information Age (SFIA). Professional Ethics Code of Professional Conduct (Case studies) Research skills, information gathering, organization, synthesis & citations Interpersonal Communication Structured Communications. Oral (+ visual & written) presentations, meetings and interviews Teamwork and group dynamics Professional Issues I Professional Issues II Professional Issues III Fundamentals of Project Management I A revisit of this course Week 7: Professional Ethics Structure of the lecture today Professional Ethics Feel free to raise questions or examples as I talk Other Business, Q&A 4 Week 7: Professional Ethics Take home message of this lecture? An appreciation of the seriousness (and complexity) of ethical issues The importance of respecting moral capabilities – in yourself & others An awareness of the diversity of ‘solutions’ to a single ethical dilemma A ‘general’ approach to ethical analysis Week 7: Professional Ethics 5 Recall…. Professions Australia’s definition of an ICT professional One in possession “of special knowledge and skills in a widely recognised body of learning derived from research, education and training at a high level” in addition to the possession of a code of Ethics. (Professions Australia, 2007) 6 Week 7: Professional Ethics The ICT Profession See ACS | The ICT Profession Body of Knowledge, 2012, p6 7 Week 7: Professional Ethics ACS Criteria for an ICT professional See ACS | The ICT Profession Body of Knowledge, 2012, p8 8 Week 7: Professional Ethics Possesses an underlying core body of specialised, in-depth knowledge Adheres to a code of ethics Possesses the capacity for independent action, operating with a high level of responsibility and autonomy Engages in continuing professional development, enhancing relevant technical and professional skills Certification See ACS | https://www.acs.org.au/sfia-certification 9 Week 7: Professional Ethics Your official recognition as an ICT professional Provides recognition within industry similar to that afforded to other professional disciplines Rewards include global job opportunities and higher remuneration Provides official recognition of competencies to employers (complimentary to references) SFIA provides a foundation for the professional grades, accreditation and programs of the ACS. Certified Technologist; aligned to SFIA level 3 skills, and Certified Professional; aligned to SFIA level 5 skills. Top ICT-specific ethical Issues in Australia ICT-Professional Viewpoint See ACS | https://www.acs.org.au/sfia-certification 10 Adapted from ACS-Ethics-questionnaire-Malaysia, Australian Computer Society response to Global Conference on Computing Ethics , Guidelines for Country Speakers questionnaire, August 2012 See ACS | https://www.acs.org.au/ Week 7: Professional Ethics 1 Recognition of professionalism of ICT professionals 2 Internet regulation and cybercrime – pros and cons of more regulation 4 Data and information privacy Cyber security 3 5 6 7 Ownership and integrity of data and information Treatment& ownership of IP rights and the digital economy Convergence issues & regulation of media (including print & digital) on the internet and traditional broadcasting Top ICT-specific ethical Issues in Australia Government Viewpoint See ACS | https://www.acs.org.au/sfia-certification 11 Adapted from ACS-Ethics-questionnaire-Malaysia, Australian Computer Society response to Global Conference on Computing Ethics , Guidelines for Country Speakers questionnaire, August 2012 See ACS | https://www.acs.org.au/ Week 7: Professional Ethics 2 Internet regulation and cybercrime – pros and cons of more regulation 4 Data and information privacy Cyber security 3 6 7 Treatment& ownership of IP rights and the digital economy Convergence issues & regulation of media (including print & digital) on the internet and traditional broadcasting - Online identity and identity management 5 Ownership and integrity of data and information Top ICT-specific ethical Issues in Australia Media and Public Viewpoint See ACS | https://www.acs.org.au/sfia-certification 12 Adapted from ACS-Ethics-questionnaire-Malaysia, Australian Computer Society response to Global Conference on Computing Ethics , Guidelines for Country Speakers questionnaire, August 2012 See ACS | https://www.acs.org.au/ Week 7: Professional Ethics 4 Internet regulation and cybercrime – pros and cons of more regulation 7 Data and information privacy 3 5 Ownership and integrity of data and information 2 - Freedom of speech & freedom of the press Security & Cyber security Convergence issues & regulation of media (including print & digital) on the internet and traditional broadcasting 6 Treatment& ownership of IP rights and the digital economy Official set of Australian values for society Adapted from ACS-Ethics-questionnaire-Malaysia, Australian Computer Society response to Global Conference on Computing Ethics , Guidelines for Country Speakers questionnaire, August 2012 See ACS | https://www.acs.org.au/ 13 Week 7: Professional Ethics Spirit of egalitarianism that embraces tolerance, mutual respect & compassion for those in need Respect for the equal worth, dignity & freedom of the individual Freedom of speech Freedom of religion and secular government Freedom of association Support for parliamentary democracy & the rule of law Equality under the law Equality of men and women Equality of opportunity peacefulness Fundamental Ethical Notions 14 Week 7: Professional Ethics virtues rights Legal/moral entitlement of individual act due by moral or legal obligation responsibility answerable, accountable & liable for actions harm undesirable effect or disadvantage Benefit Respect duty traits promoting what is acceptable Consequences That resulting form actions or policies to protect the interests of others desirable outcome or state of affairs Ethics, a working definition “In the general sense, ethics is the name we give to our concern for good behaviour. We feel an obligation to consider not only our own personal well-being, but also that of others, society as a whole and the natural world.” Martin G, 2007, Human values and ethics in the workplace, Kainos Print, ISBN 9780980404500, p44. 15 Week 7: Professional Ethics Engineering Ethics “the study of the moral issues and decisions confronting individuals and organisations engaged in engineering and the study of related questions about moral ideals, character, policies, and relationships of people and corporations involved in technological activity” Martin and Schinzinger, Engineering Ethics Week 7: Professional Ethics Code of Ethics 17 Week 7: Professional Ethics Our Code of Ethics defines the values and principles that shape the decisions we make in professional practice. Related guidelines on Professional Conduct provide a framework for members of the profession to use when exercising their judgment in their professional practice A system of moral principles by which human actions and proposals may be judged good or bad or right or wrong. The rules of conduct recognised in respect of a particular class of human actions. ACS Code of Professional Conduct Part of the ACS Constitution Members must uphold & advance the honour, dignity and effectiveness of being a professional. This includes being a good citizen and acting within the law and adherence to the ACS Code of Conduct and Code of Ethics (principles) 18 Week 7: Professional Ethics ACS Code of Ethics 1. The Primacy of the Public Interest You will place the interests of the public above those of personal, business or sectional interests. 2. The Enhancement of Quality of Life You will strive to enhance the quality of life of those affected by your work. 3. Honesty You will be honest in your representation of skills, knowledge, services and products. 4. Competence You will work competently and diligently for your stakeholders. 5. Professional Development You will enhance your own professional development, and that of your staff. 6. Professionalism You will enhance the integrity of the ACS and the respect of its members for each other. 19 Week 7: Professional Ethics This Code of Professional Conduct is aimed specifically at you as an individual practitioner; is intended as a guideline for your acceptable professional conduct; and is applicable to all ACS members regardless of their role or specific area of expertise in the ICT industry. In a situation of conflict between the values, The Primacy of the Public Interest takes precedence over the other values. 20 Week 7: Professional Ethics Basic Ethical Theories Utilitarianism (Consequentialism or Goal-based) Greatest good for the greatest number Duty-based Ethical Theory (Pluralism) A plurality of basic moral principles Rights-based Ethics (Contractarianism) The rights (moral & legal) of the individual Week 7: Professional Ethics 21 Father of Hedonistic Utilitarianism Jeremy Bentham (1748 - 1832) doctrine that greatest happiness of greatest number should be the sole outcome of public action Pleasure giving; pain avoidance Values good outcomes over good intentions Quantity over quality of pleasure Week 7: Professional Ethics 22 A new brand of Utilitarianism (Consequentialism) John Stuart Mill (England 1806 - France1873) Emphasis is on happiness rather than pleasure, to the greatest number of people – a higher quality human goal. Evaluate all actions on the basis of whether they increase or decrease human happiness Focus is society and overall impact on society Week 7: Professional Ethics 23 Utilitarian Analysis For any given action we must calculate: The intrinsic value of the outcome (in terms of … pleasure, happiness, idealistic values?) How many people (living things) will be affected positively? To what extent? How intensely? How many people (living things) will be affected negatively? To what extent? How intensely? Week 7: Professional Ethics 24 Criticisms of Utilitarian Approach How can you measure ‘happiness’? Too vast a concept to accurately measure the benefits & costs to all. Scope is too narrow – it ignores other values like ‘friendship’, ‘knowledge’, ‘optimism’ … Week 7: Professional Ethics 25 A Broader Set of Values … G. E. Moore (1873-1958) Idealistic Goals: (Freedom, justice, knowledge, aesthetics) Week 7: Professional Ethics 26 Ethical Pluralism … a plurality of basic moral principles, which are, in some sense, self-validating or self-justifying. Acknowledges ‘we are fallible; we may not be right’. Acknowledges the strength of disagreement – the notion of ‘checks & balances’. Week 7: Professional Ethics 27 Behaviour according to Pluralism Prohibited Actions (Absolutism) Tolerated Actions (Relativism) Ideal Actions (Utopian Vision for Society) Week 7: Professional Ethics 28 Pluralism considers … What decisions / actions are necessary to move from the current state to a more acceptable state? IDEAL TOLERATED PROHIBITED Week 7: Professional Ethics 29 Contractarianism argues that .. People are primarily self-interested, & A rational assessment of the best strategy for maximising self-interest will lead them to act morally. Ethical analysis should be based on the rights of the individual Do any proposed actions violate any fundamental human rights or legal rights? Week 7: Professional Ethics 30 A Bi-polar Approach Teleology (Consequentialism) Holds that moral worth exists in the consequences of an act Hedonistic or Pluralistic Consequentialism Deontology Holds that moral worth is intrinsic in human actions Moral obligation rests with duty, without requiring reference to consequences The RIGHT outcomes Doing what is RIGHT Immanuel Kant (1724-1804) 31 Ethical Analysis – a way forward? Utilitarianism Utilitarianism Utilitarianism Utilitarianism Contractarianism Pluralism