Explain the term "Building Consensus" in a team setting. What does consensus
include?
Explain three (3) strategies that should be implemented to gain consensus and
make sure at the same time that all team members are given a say in the decision
and feel valued.
When developing a performance plan, what are the key areas that a Manager/
Supervisor and the staff member/team should have discussion/agreement on?
Why should you apply the SMART approach when developing KPI's for performance
plan? Explain the SMART approach.
What are the benefits of developing strategies to ensure team members have input into the
planning, decision making and operational aspects of a work team?
How should a team leader communicate the assigned roles to the team members so that
they feel encouraged to accept the responsibility for their assigned roles?
list of five (5) steps that should be implemented to communicate positive
feedback to the employees.
What processes can you set up to provide an opportunity for your team members to raise
any concerns or issues?
How can a performance appraisal help in identification of work performance issues?
How should you conduct a discussion with the team members when identifying and
resolving work performance issues?
What traits should a team leader possess to serve as a role model for the team members?
What are the basic things that need to be kept in mind when continuously trying to foster
open communication in an organisation?
As a manager, what are your responsibilities with regards to evaluating and resolving concerns
raised by stakeholders? Identify and document any four (4).