Excessive delays have recently been noted on New York City’s 911 system. Discuss how you would use queueing models to improve the performance of the 911 system. Zerox has 16 service centers throughout...

Excessive delays have recently been noted on New York City’s 911 system. Discuss how you would use queueing models to improve the performance of the 911 system.

Zerox has 16 service centers throughout the United States. Zerox is trying to determine how many technicians it should assign to each service center. How would you approach this problem?