Examine the notices in your hospital that disclaim any responsibility for loss or damage. Consider any ways in which they might not be completely eff ective in the light of the Unfair Contract Terms...

Examine the notices in your hospital that disclaim any responsibility for loss or damage. Consider any ways in which they might not be completely eff ective in the light of the Unfair Contract Terms Act 1977.

Obtain a copy of your local complaints scheme and consider the extent to which its implementation could reduce civil action being brought within the NHS.