Examine the following messages. Considering the media richness continuum discussed in this chapter, identify a medium that would most suit each message. Give your reasons why. Which medium is least...


Examine the following messages. Considering the media richness continuum discussed in this chapter, identify a medium that would most suit each message. Give your reasons why. Which medium is least suited for each message? Why?


·         A complaint about a customer service agent


·         A meeting time has changed


·         A report to the team leader about progress on a project


·         A discussion with your supervisor about conflict with another employee


·         A discount offer for services to select clients


·         A notice of a potential layof



May 04, 2022
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