Evaluate and assess your role as a customer in a supermarket, an internet-based travel agency and a university/college course. From your observation of managers in shops and restaurants, what...

Evaluate and assess your role as a customer in a supermarket, an internet-based travel agency and a university/college course.

From your observation of managers in shops and restaurants, what behaviours assist their staffin dealing more effectively wiThthe pressures they experience, and what actions increase this pressure?