Equipment Corporation to being a sales manager at the age of 27. I had about 20 people at that point in time. All but two of them were older than I was. When you’re 27, you’re inexperienced, so you don’t know what to fear. I didn’t know what I probably should have known. The first time I realized it was serious was when, after about six months, I had to lay somebody off. And then suddenly you move from the sunny side of the deal to the real deal. I remember I was sleeping very poorly for almost a week. He had a family. So one of the lessons I learned from that, which I’ve been very aware of since, is to be friendly, but not a friend. I had grown up in the company and I knew everybody, so I was more a friend. But then I had to start having honest conversations with people about how they performed, and that taught me a lesson. I’ve always been friendly but never been friends anymore. When we have parties, I’m the one who will leave early.
Based on Rorsted’s comments, answer the following questions:
• What do you think Rorsted means that he could “be friendly, but not a friend” once he became a boss and had to have difficult conversations with others?
• Do you agree with his perspective about being friendly versus being friends? Do you think being friends makes having honest conversations in the workplace more difficult? Explain.
• How can a person prepare for the difficult conversations a boss or supervisor must have?
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