. During client rounds, a client tells the nurse manager that he has not received his medications all shift. In using the skills and competencies of a manager, what will be the nurse’s first action?...

. During client rounds, a client tells the nurse manager that he has not received his medications all shift. In using the skills and competencies of a manager, what will be the nurse’s first action?

1. Communicate: Discuss the client’s statement with the assigned nurse.

2. Manage resources: Assign another nurse to administer the client’s medications.

3. Enhance employee performance: Provide the client’s nurse with a mentor to review proper medication procedures.

4. Manage conflict: Call the nurse into the client’s room and mediate a discussion between them.