During a job interview, Juliet subtly mimicked the interviewer’s gestures. It sounds like Juliet was trying to use _______ to improve the likelihood that she would get the job. a. norm crystallization...

During a job interview, Juliet subtly mimicked the interviewer’s gestures. It sounds like Juliet was trying to use _______ to improve the likelihood that she would get the job.

a. norm crystallization

b. the reciprocity norm