Discuss the concepts of special and common cause relative to Shewhart charts. Describe the statistical meaning of the term in control. Describe a nonmanufacturing application of control charts.
A process produces an output that is measured as a continuous response. The process is consistent from day to day.
(a) Given only this information, comment on what can be said, if anything, about the capability/performance of the process.
(b) Give an example of a service, manufacturing, and personal process where this might apply.
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