Design an appropariate plan to take a proposed business issue or opportunity through to a successful solution. Apply the 'requirements engineering' process model and explain the relevance of its...

Design an appropariate plan to take a proposed business issue or opportunity through to a successful solution.


Apply the 'requirements engineering' process model and explain the relevance of its components.


Develop a logical business case for a given business change.


Task 1 – Business Case Modelling and Solution (14 marks)


Case study – Employment services process overview


Figure 1 depicts a one page overview of the processes that take place in employment services department. You are required to apply the following business process modeling techniques on the given summary.



1.1 Process maps (6 Marks)


Process maps show the activities and their control during the life cycle of a process. You are required to analyze the case study and perform the following tasks for process modeling.


1.    Draw a process map for the main processes (swim lanes, activity, and owners) for the summary given in Figure 1

(2 Marks)


2.    Re-draw the process map with an added dimension “end product” (shown in Figure 1) on the map on horizontal axis?
(2 Marks)



3.    Re-draw the process map with an added dimension “IT Requirements” (shown in Figure 1) on the map on horizontal axis?
(2 Marks)