• Define the patient-care experience, patient-family centred care and partnering in care and reflect on the importance of these three concepts to health care delivery and the patient care experience.• Provide a justification for using these three concepts to underpin the healthcare delivery for Mr Taylor.• Discuss the facilitators and barriers of Mr Taylor’s health-care experience within the health care system.• Identify and examine the organisational attributes and processes that would promote organisational change and staff practice toward patient-centred healthcare. Include discussion on how this patient-centred care would benefit people like Mr Taylor.
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