Define content management system (CMS). Describe five challenges organizations face for managing content. Name three CMS application alternatives and explain the use of each. Explain how social media...

organizations face for managing content. Name three

CMS application alternatives and explain the use of each.

Explain how social media has changed the orientation of

knowledge management. Define
hyper-social knowledge management.

Explain the hyper-social KM use of each medium in

Figure 9-28.