Data were collected to explain the satisfaction rating a caller gives a customer representative based on the amount of time the caller is on hold (hold time is expressed in minutes) Based on the...

Data were collected to explain the satisfaction rating a caller gives a customer representative based on the amount of time the caller is on hold (hold time is expressed in minutes) Based on the regression results, answer the following questions d) Is the coefficient on the variable “hold time” statistically significantly different than 0 at the 10% level of significance? How do you know? e) What is the predicted rating if a caller is on hold for 10 minutes? f) What is the effect on the rating of increasing the hold time by 1 g) What is the 95% confidence interval for the coefficient of minute hold time?Complete the Table Below<br>Regression<br>Statistics<br>Multiple R<br>R Square<br>Adjusted R Square<br>0.661<br>Standard Error<br>Observations<br>10<br>ANOVA<br>Significance<br>F<br>df<br>SS<br>MS<br>F<br>Regression<br>58.7<br>0.0026<br>Residual<br>25.3<br>Total<br>Standard<br>Error<br>Upper<br>95%<br>Coefficients<br>t Stat<br>P-value<br>Lower 95%<br>23.90<br>4.430<br>0.0006499<br>Intercept<br>Hold time<br>-1.30<br>0.303<br>0.003<br>

Extracted text: Complete the Table Below Regression Statistics Multiple R R Square Adjusted R Square 0.661 Standard Error Observations 10 ANOVA Significance F df SS MS F Regression 58.7 0.0026 Residual 25.3 Total Standard Error Upper 95% Coefficients t Stat P-value Lower 95% 23.90 4.430 0.0006499 Intercept Hold time -1.30 0.303 0.003

Jun 09, 2022
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