Dan is a member of a four person sales team in a gourmet kitchen shop. All of the sales team members have been cross trained in the daily assignments that must be completed. Their first task each day...

Dan is a member of a four person sales team in a gourmet kitchen shop. All of the sales team members have been cross trained in the daily assignments that must be completed. Their first task each day is to restock shelves, clean and prepare the store for opening. Dan is often late to work, arriving just a few minutes before opening time. He is an excellent salesperson and loves to work with customers on the floor. He will often trade his cashiering shirt with another team member so that he can work with customers. His excellent sales record helps to ensure that his team always meets their sales goal. However, some of the team members are complaining that is not a good team player. How would you feel about working with Dan? b. What would you do it you were the store manager? Why?

Jun 09, 2022
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