Customers arrive at a service facility according to a Poisson process of rate λ. There is a single server, whose service times are exponentially distributed with parameter µ. Suppose that "gridlock" occurs whenever the total number of customers in the system exceeds a capacity C. What is the smallest capacity C that will keep the probability of gridlock, under the limiting distributing of queue length, below 0.001? Express your answer in terms of the traffic intensity p = λ/µ.
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