Educating for Excellence Assessment Submission Sheet Course BSB51918 Diploma of Leadership and Management Unit Code BSBWRK520 Unit Name Manage Employee Relations Assessor Name Student Name Student ID...

Course	BSB5191 8 Diploma of Leadership and Management
Unit Code	BSBWRK520
Unit Name	Manage Employee Relations

Educating for Excellence Assessment Submission Sheet Course BSB51918 Diploma of Leadership and Management Unit Code BSBWRK520 Unit Name Manage Employee Relations Assessor Name Student Name Student ID Date Due Please read and sign this assessment coversheet and submit it together with your assessment to your Assessor by the due date. Student Declaration · I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source. · I have read the Plagiarism Policy and Assessment Appeal and Reassessment Policy in the Student Handbook and I understand all the rules and guidelines for undertaking assessments. · I understand that by typing my full name in the student field this is equivalent to a hand-written signature. · I give permission for my assessment material to be used for continuous improvement purposes. Student Signature Date Submitted Assessor Use Only Assessment Items Result Task 1 Case Study Task 2 Project Task 3 Report Final Result for this unit Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights. Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback Signature Signature Date Assessor Marking and Feedback Form Assessment Task Satisfactory Yes No Comments Task 1 Draft Proposal Formal E-mail Task 2 Contingency Plan Training Plan Review Plan Task 3 Policy and Procedure Report Role Play Assessor’s Final Comments Task 1 Assessment Instructions This is an individual assessment. For this task, you will use the scenario and simulated business information provided to identify long-term employee relations objectives and analyse existing employee relations performance and strategic and operational plans to develop options for an employee relations strategy and policies. You will then evaluate these options in terms of cost–benefit and risk analysis and legislative requirements and prepare a proposal strategy for management to review. Procedure Review the Safety Traffic Co. simulated business information provided by your assessor and submit all documentation to your assessor as per the specifications below. Please keep copies for your records. 1. Prepare a draft proposal of an employee relations strategy. For your draft proposal, you need to do the following: a. Identify and describe three long-term employee relations objectives for Safety Traffic Co. b. Analyse current employee relations performance. c. Develop several employee relations strategy or policy options for each of your identified employee relations objectives. d. Identify relevant Safety Traffic Co. stakeholders for each option and include a description of how they will be consulted. e. Evaluate each option, including: i. a cost–benefit analysis and an assessment of risk (include a completed cost–benefit analysis and risk assessment plan template, provided in Appendix 1) ii. a determination of the likelihood of risk preventing the organisation meeting its objectives and the possible consequences of such an event on organisational performance. f. Document and summarise the legislative requirements and key entities in the industrial relations system (courts, tribunals, etc.) and considerations for each option. g. Include discussion of how your identified long-term employee relations objectives meet the needs of the organisation and how they address current employee relations issues. 2. Write a formal email to schedule a meeting for relevant stakeholders with Safety Traffic Co. to discuss your draft proposal. Note: For Assessment Task 2, you will need to refer to work submitted for this assessment task. To be deemed competent you will need to successfully demonstrate the following: You must submit: · a draft proposal of an employee relations strategy, including a completed cost–benefit analysis and risk assessment plan (Appendix 1) · a formal email to stakeholders to schedule a meeting to discuss the proposal. Appendix 1: Cost–benefit analysis and risk assessment plan template Option Cost–benefit analysis Risk assessment plan Cost Benefit Outcome Associated risk/s Consequence Likelihood Risk level (monitor, low, medium, high, very-high) Risk control 1. 2. 3. Task 2 Assessment Instructions This is an individual assessment. As part of Assessment Task 1, you developed an employee relations strategy proposal for Safety Traffic Co., which was submitted to the management team for review. You have just received an email confirmation that the top three most cost-effective options in your proposal have been approved. You are now required to develop an implementation plan describing how the employee relations strategy will be actioned into work operations at Safety Traffic Co. Procedure Review the Safety Traffic Co. case study provided to you by your assessor and submit all documentation to your assessor as per the specifications below. Please keep copies for your records. 1. Based on the most cost-effective employee relations option you developed (in consultation with your assessor) in the draft employee relations proposal in Assessment Task 1, develop an implementation and contingency plan for the employee relations strategy. See Appendix 1 for the implementation and contingency plan template. Your plan should include: a. the employee relations option being implemented b. activities required for implementation c. a timeframe d. resources required e. costs f. people responsible for tasks g. contingency planning. 2. Develop a training implementation plan that outlines training that will be delivered to: support the implementation of employee relations option; and improve site supervisors’ skills in conflict management techniques. See Appendix 2 for the training implementation plan template. Your plan should include: a. learning objectives b. required competencies c. training methods d. the number of training sessions e. a proposed timeframe to complete the training. 3. Develop a monitoring and review plan describing how the employee relations strategy will be reviewed over the next 12 months. Identify how you will determine whether long-term employee relations objectives and current organisational needs are being met. See Appendix 3 for the monitoring and review plan template. To be deemed competent you will need to successfully demonstrate the following: You must submit: · an implementation and contingency plan for the employee relations strategy · a training implementation plan · a monitoring and review plan for the employee relations strategy and implementation. Appendix 1: Implementation and contingency plan template Implementation plan template Employee relations options: Activity (training, mentoring, enterprise bargaining, etc.) Timeline Description/tactics/rationale Resources/ budget Person responsible Risk management and contingency plan Employee relations options Associated risk/s Risk likelihood Risk consequence Risk level (monitor, low, medium, high, very high) 1. 2. 3. ER option: Risk mitigation strategy or contingency plan: ER option: Risk mitigation strategy or contingency plan: ER option: Risk mitigation strategy or contingency plan: Appendix 2: Training implementation plan template Training task Learner group Objectives Required competencies Training methods Number of sessions Proposed timeframe Support the implementation of employee relations strategy HR supervisor (self) Operations Manager Business Development Manager Schedulers Site supervisors To support the implementation of employee relations strategy Conflict management techniques and skills Site supervisors To develop conflict management techniques and skills Appendix 3: Monitoring and review plan template Description of output/ outcome/activity Measurement Baseline mark Target Data collection and analysis methods Task 3 Assessment Instructions This is an individual assessment. In Part A of this task, you will use the scenario and simulated business information to develop a grievance policy and procedure and a strategy for reporting and managing conflicts and disputes. In Part B of this task, you will apply employee relations policies and plans in providing guidance in a report to the Operations Manager on how to resolve a workplace grievance and go about implementing a new collective agreement. In Part C of this task, you will take the role of the Operations Manager (acting on the advice of the report in Part B) in an advocacy role-play with the HR Manager and the employee. Procedure Part A 1. Develop a grievance policy and procedure for Safety Traffic Co. Use the policy and procedure layout provided in Appendix 1 as a guide for the format. The grievance policy and procedure should include the following information: a. Safety Traffic Co. expectations and standards for grievances and disputes. b. A formal procedure describing how staff may lodge a grievance and have their matter handled, including internal and external escalation procedures. c. A formal procedure for the manager, describing: i. suitable responses to the initial dispute ii. how to check documentation and other sources to clarify issues iii. possible assistance and advice from internal and external sources iv. negotiation strategy options v. options for representation of the organisation’s position vi. documenting and certifying agreed outcomes vii. implementation of agreements viii. monitoring and review of agreed actions ix. follow-up actions to manage possible breaches. Part B Review the Safety Traffic Co. scenario describing a grievance situation (Appendix 2) and submit all documentation to your assessor as per the specifications below. Please keep copies for your records. 1. Develop a formal written report to the Operations Manager describing how the grievance must be managed in accordance with the organisation’s policy and procedure and how a new collective agreement will be negotiated and implemented. The report must identify the following information: a. the source of the dispute b. relevant legislation and principles that apply to the case c. key parties involved in the dispute d. actions required to avoid potential industrial action e. valid information sources that serve to clarify issues with complainants f. additional sources of support and advice, including employer associations and the Fair Work Commission. In addition to the above information, you must describe how you would go about: a. negotiating new working conditions with key parties to resolve the dispute using a formal collective agreement b. advocating the organisation’s position in negotiations with employees to obtain a new collective agreement that is fair for the employer and employees c. documenting and certifying agreements with the relevant authority d. implementing the new collective agreement e. determining adherence to agreed actions and addressing any non‑compliance. Part C Read the role-play scenario information in Appendix 3. 1. Plan to lead a role-played advocacy session as the Operations Manager with