Cortez Plastics was having growing pains. As the business base of the company began to increase, more and more paperwork began to flow through the organisation. Recognising the cost implications of a...

Cortez Plastics was having growing pains. As the business base of the company began to increase, more and more paperwork began to flow through the organisation. Recognising the cost implications of a more technology based operation, senior management at Cortez Plastics decided to take action. Use two appropriate theories to explain how this situation should be handled.