Consider the paragraph and answer the following question: Does this paragraph need additional citations? By 2014 20% of companies were predicted to use social media in place of the majority of their...

Extracted text: Consider the paragraph and answer the following question: Does this paragraph need additional citations? By 2014 20% of companies were predicted to use social media in place of the majority of their email for internal communication. However, in a different study, Cardon and Marshall (2015) found that employees still see email as an essential form of communication and suggest that email will still acts as a strong communication tool in most organizations. O A) No, more citations aren't needed in the paragraph. B) Yes, more citations are needed in the paragraph.