Complete questions of Activity 1A, 1B,3A, Question 2 of Activity 3B and Activity 5B on word document (highlight in yellow)
Assessment Task - Written CHCPRP001_AT1_W_TQM_v2.docx CHCPRP001_AT1_W_TQM_v2.docx Student Name Kayla Vu Student Number 451025449 Unit Code/s & Name/s CHCPRP001 Develop and maintain networks and collaborative partnerships Assessment Type Written Assessment Name Workbook Activities Assessment Task No. AT1 Assessment Due Date 12/06/20 Date submitted Assessor Name Student Declaration: I declare that this assessment is my own work. Any ideas and comments made by other people have been acknowledged as references. I understand that if this statement is found to be false, it will be regarded as misconduct and will be subject to disciplinary action as outlined in the TAFE Queensland Student Rules. I understand that by emailing or submitting this assessment electronically, I agree to this Declaration in lieu of a written signature. Student Signature Date PRIVACY DISCLAIMER: TAFE Queensland is collecting your personal information for assessment purposes. The information will only be accessed by authorised employees of TAFE Queensland. Some of this information may be given to the Australian Skills Quality Authority (ASQA) or its successor and/or TAFE Queensland for audit and/or reporting purposes. Your information will not be given to any other person or agency unless you have given us written permission or we are required by law. Instructions to Student General Instructions: Use the Learner’s guide to assist with answering these questions. These tasks will test your understanding of the content that you have just read and how it applies to professional practice within the Human services. Please respond to these questions and when you have completed all the questions please submit as requested by your teacher. Information / Materials provided: A PowerPoint presentation summarising key points relevant to the assessment questions is provided in the Supplementary resources section on the Connect site for this unit. Information / Materials provided: Assessment questions are provided below. Assessment Criteria: To achieve a satisfactory result, your assessor will be looking for your ability to demonstrate the following key skills/tasks/knowledge to an acceptable industry standard: Evaluating ways in which individual and organisation collaboration could be improved. Networks which are relevant to work role, organisation’s priorities and target groups. Gathering and reviewing information about relevant services, organisations and key people. Sharing information and resources, where possible, with other organisations to overcome duplication in service delivery. Maintaining currency and accessibility of information. Defining and documenting the type and level of collaboration, and negotiate with the relevant people. Identifying opportunities that meet client, personal and organisation goals. Planning and implementing integrated projects and service delivery. Liaising with staff from relevant organisations on a formal and informal basis. Promoting a positive image of the organisation at available opportunities. Communicating issues, policies and practices of the organisation in appropriate formats. Confidentiality measures that protects clients, organisation and network. Improving and maintaining networks and collaborative partnerships. Monitoring the benefits provided by ongoing collaboration. Number of Attempts: You will receive up to two (2) attempts at this assessment task as long as these submissions occur within the study period for this unit... Should your 1st attempt be unsatisfactory (U), your teacher will provide feedback and discuss the relevant sections / questions with you and will arrange a due date for the submission of your 2nd attempt. If your 2nd submission is unsatisfactory (U), or you fail to submit a 2nd attempt, you will receive an overall unsatisfactory result for this assessment task. Only one re-assessment attempt may be granted for each assessment task. For more information, refer to the Student Rules. Submission details Insert your details on page 1 and sign the Student Declaration. Include this template with your submission. Due date for submission to be notified by teacher. Information required to be submitted e.g. Completed assessment activities. Assessment to be submitted via: TAFE Queensland Learning Management System: Connect url: https://connect.tafeqld.edu.au/d2l/login Username; 9 digit student number For Password: Reset password go to https://passwordreset.tafeqld.edu.au/default.aspx Instructions for the Assessor Benchmarked responses have been provided for each of these tasks. Students need to demonstrate that they have understood the concepts discussed in the Learner’s Guide. Note to Student An overview of all Assessment Tasks relevant to this unit is located in the Unit Study Guide. Workbook Activities Activity 1A Objective: To provide you with an opportunity to evaluate the ways in which individual and organisation performance may be improved through collaboration and identify and prioritise organisation and individual needs. 1. Reflect on a scenario in the past, when collaboration would have been beneficial . Explain the situation in detail, outlining all details. 2. In relation to the scenario you have detailed above, identify collaboration opportunities, which wold have assisted your needs. Activity 1B Objective: To provide you with an opportunity to identify gaps in networks and collaborative practice and identify required action to fill the gap. 1. Identify and list networks that are relevant to your work role, your organisation’s priorities and target groups. Activity 2A Objective: To provide you with an opportunity to gather and review information about relevant services, organisations and key people. 1. Identify and list various resources you could utilise, to gather information about community services (Resources include websites, word of mouth and organisation information). The various resources I used to gather information about community services include the following: · Websites, such as: − industry information − organisations and networking websites · Word of mouth, including: − clients/customers − employees/colleagues − mutual acquaintances · Organisation information, e.g. pamphlets and brochures. 2. In relation to the resources you have identified above, identify which resources you will follow up and explain how why they are beneficial. One of the resources, I would follow up is the websites as it would beneficial for building contacte and learning more about what is occurring within your industry and approach other organisation about future collaboration. Activity 2B Objective: To provide you with an opportunity to pro-actively initiate relationships with other inter and intra sectoral professionals and organisations. 1. When networking, explain how can you contribute appropriately and professionally to establish relationships in the workplace . Networking is similar to establishing relationships in the workplace, and shares many of the same principles, such as: · Building a working relationship; it will take time, trust and effort. You may find that people network with you because you can help them · Show respect and an interest in the people you are networking with. People may reveal hidden talents or connections that make them useful to you · Learn to listen as well as talk · Treat everyone you network with equally 2. Identify various ways, you can maintain active participation in networks. The various ways, you can maintain active participation in networks include the following : · Attending regular networking meetings · Responding to any surveys or requests for feedback from networks · Attending conferences and making links through those conferences - also sharing the content of conferences with networks · Attending seminars · Going to relevant industry meetings e.g. Old Child and Family Commission recently held a meeting to help organisation become “Child Safe” · Personally calling contacts within your network · Becoming a member of a professional association · Social networking Activity 2C Objective: To provide you with an opportunity to share information and resources, where possible, with other organisations to overcome duplication in service delivery. 1. Why is it import to share information and resources to prevent duplication in service delivery? It is important to share information and resources to avoid duplication in service delivery as it is wasting resources and time doing the same thing twice . Activity 2D Objective: To provide you with an opportunity to maintain currency and accessibility of information. 1. Identify various ways you can ensure your networking information is up to date. Some of various ways you can ensure your networking information is up to date by regularly reviewing the organisation information sources and check that the information you hold is lastest version and also by validating the website and contact details. Activity 2E Objective: To provide you with an opportunity to define and document the type and level of collaboration, and negotiate with the relevant people. 1. Identify and list, different types of collaboration you may partipate in. The different types of collaboration you may partipate in include: · meetings · consultations · joint initiatives · participation in conference calls · telephone conversations · provision of training · exchanging of reports 2. Explain why it is important and useful, to document/record the support, you have provided, when networking. It is important and useful to document /record the support as this may be relevant for accounting purposes especially if you are both responsible and accountable for use of funding dollars; however it is also useful as a record of when you last contacted them. Activity 3A Objective: To provide you with an opportunity to identify opportunities that meet client, personal and organisation goals. 1. Once you have established networking relationships, how can you seek further opportunities to to meet your goals or those of your organisation. Activity 3B Objective: To provide you with an opportunity to plan and implement integrated projects and service delivery. 1. How do Gantt charts assist with planning a project? The Gantt chart assists with planning a project as it helps to sequence the events and tasks. As the Gantt charts allows you to easily see the following: · the start and end date of the whole project · what the various activities are · when each activity begins and ends · how long each activity is scheduled to last · where activities overlap with other activities, and by how much 2. Reflect and provide an example of a time, when you were working on a collaborative project and experienced difficulties. Explain the project, difficulties experienced and strategies used, to attempt to overcome these difficulties. Activity 3C Objective: To provide you with an opportunity to liaise with staff from relevant organisations on a formal and informal basis. 1. Explain the difference between formal and informal meetings. Formal meetings are used more often with people who don’t know each other well and to follow formal organisational structures. This way, it can be demonstrated that people are taking responsibility for their own area. The more senior the participants, the more likely the meeting is to be formal. While, informal meetings take place between people who see each other regularly due to working in close proximity. Informal meetings include spontaneous day-to-day activity, such as going to another person’s desk, ringing someone up or talking to a person in the corridor. Activity 4A Objective: To provide you with an opportunity to promote a positive image of the organisation at available opportunities. 1. When meeting a professional contact for the first time, describe how you would act and present yourself. When meeting a