Competency Distinguish operational practices that will create an exceptional customer experience. Course Scenario As you continue in the Emerging Leaders Onboarding Learning and Development program...

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Answered Same DaySep 26, 2021

Answer To: Competency Distinguish operational practices that will create an exceptional customer experience....

Sudipta answered on Sep 26 2021
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Exceptional customer experience refers to offering flexibility to customers from different aspect
s. As an emerging leader I would say exceptional customer experience refers to meeting the customer’s demand and it should be the company’s top priority.
The first thing a team must do is hire appropriate people. In such situation, the management team need to hire people who have great communication skill and have relevant experience in the domain of managing customer. After hiring them, the customer support team must assign them customers with existing...
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