COLLAPSE SUBDISCUSSIONJanice Spangenburg Janice Spangenburg 1:55pmSep 9 at 1:55pmManage Discussion Entry Marcus, Thank you for the insightful work and good thinking and ideas. What are some things you...

Janice Spangenburg

Marcus,

Thank you for the insightful work and good thinking and ideas. What are some things you learned and what would you do with it? janice

Reference

Maamari, B. E., & Saheb, A. (2018). How organizational culture and leadership style affect employees' performance of genders.International Journal of Organizational Analysis.

Meng, J., & Berger, B. K. (2019). The impact of organizational culture and leadership performance on PR professionals' job satisfaction: Testing the common mediating effects of engagement and trust.Public Relations Review,45(1), 64-75.

Schein, E. H. (2020). Organizational Culture and Leadership.

Cheryl Christensen

Hi Marcus:

Interesting post!

Culture is the foundation of growth (Schein, 2016) explained that culture ultimately reflects the group’s effort to cope and learn; it is the residue of that learning process. Growth begins with a clear, first-line, customer-centric, cross-coordinated, and goal-driven culture. In short, the first step towards innovative products, customer advocates, and profitable growth is to instill a goal-oriented culture. This creates employee advocates, who in turn create "awesome" moments for customers, because the company creates these "awesome" moments for its employees in the first place.

References:

Schein, E. H. (2016). Organizational culture and leadership (5th ed.). San Francisco: Jossey-Bass

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