Task 1
CHC52015 Diploma of Community Services Assessment Tool – CHCCCS007 Develop and implement service programs | Page 1 of 21 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Assessment Tasks Unit of Competency CHCCCS007 Develop and implement service programs Assessment Type This is a summative assessment. The learners need adequate practice prior to undertaking the assessment. Assessment Tasks Task 1 Knowledge questions Task 2 Project CHC52015 Diploma of Community Services Assessment Tool – CHCCCS007 Develop and implement service programs | Page 2 of 21 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Introduction The assessment tasks for CHCCCS007 Develop and implement service programs are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Student User Guide. The Student Guide provides important information for you relating to completing assessment successfully. Assessment Requirements Performance Evidence The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has: developed, implemented and evaluated at least 1 community sector service program Knowledge Evidence The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of: program planning principles and processes, including: program design program resourcing implementation systems and procedures feedback and complaints procedures evaluation and continuous improvement CHC52015 Diploma of Community Services Assessment Tool – CHCCCS007 Develop and implement service programs | Page 3 of 21 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K accountability and governance funding framework, including not-for-profit, government funding supports needed for effective consumer participation at all levels of program planning requirements of specific service user groups and individuals, including: diverse and multi-faceted needs and issues service user participation opportunities and barriers opportunities for collaboration and service partnerships risk, regulatory and sustainability considerations standards, codes and legislation compliance Assessment Conditions Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit: use of suitable facilities, equipment and resources, including organisation policies and procedures modelling typical workplace conditions and contingencies, including interactions with users of the service and co-workers from a range of diverse backgrounds Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors. CHC52015 Diploma of Community Services Assessment Tool – CHCCCS007 Develop and implement service programs | Page 4 of 21 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Version history Version Date Changes / Updates Approved 1.0 May 2021 Contextualized and formatted assessment tool CEO CHC52015 Diploma of Community Services Assessment Tool – CHCCCS007 Develop and implement service programs | Page 5 of 21 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Assessment details There are two assessment tasks/methods of evidence gathering. You are required to complete them all. Your trainer /assessor will advise when assessments are due. You may use various sources of learning materials including text books, student guide, other documents and the internet. For you to be assessed as competent, you must successfully complete two assessment tasks: Assessment Task 1: Knowledge questions – You must correctly answer all questions. Assessment Task 2: Project – You are to develop and implement a service program for a community organisation. You will then monitor and evaluate the program. CHC52015 Diploma of Community Services Assessment Tool – CHCCCS007 Develop and implement service programs | Page 6 of 21 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Assessment Task 1: Knowledge questions Task Summary This is an open book test – you can use a various learning resources including online materials, student guide and other reference resources available at the TasCollege to complete your task if required. You must answer all the 4 questions correctly and sufficiently. You must complete and submit an Assessment Cover Sheet with your assessment submission. Write your answers in the space provided or you need to type and print a hard copy to submit (as per your trainer /assessor advice). The assessment task is due on the date specified by your trainer/assessor. Any variations to this arrangement must be approved in writing by your trainer/assessor. What do I need to complete this assessment task? Access to Student Guide, Reference Text Books, and other learning materials Access to the computer and the internet if you prefer to submit printed copy If I get something wrong, what do I need to do? Consult with your trainer /assessor if your answers are marked unsatisfactorily and plan to resubmit as per their feedback – either in writing or verbally. What do I need to submit for this task? A complete file of all questions’ answers CHC52015 Diploma of Community Services Assessment Tool – CHCCCS007 Develop and implement service programs | Page 7 of 21 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Assessment submission You must complete and submit an Assessment Cover Sheet with your work. The assessment task is due on the date specified by your trainer/assessor. Any variations to this arrangement must be approved in writing by your trainer/assessor. Instructions Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you: review the advice to students regarding answering knowledge questions in the Student User Guide comply with the due date for assessment which your trainer / assessor will provide adhere with TasCollege’s assessment submission guidelines answer all questions completely and correctly submit work which is original and, where necessary, properly referenced submit a completed assessment cover sheet with your work avoid sharing your answers with other students. Assessment information Information about how you should complete this assessment can be found in Appendix A of the Student User Guide. Refer to the appendix for information on: where this task should be completed the maximum time allowed for completing this assessment task whether or not this task is open-book. Note: You must fill up and submit the Assessment Coversheet with your assessment tasks submission. A template is provided as a separate document packed in the Student Resources Pack. CHC52015 Diploma of Community Services Assessment Tool – CHCCCS007 Develop and implement service programs | Page 8 of 21 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Provide answers to all of the questions below: Question 1: Complete the table demonstrating your knowledge of program planning principles and processes. a. Program design b. Program resourcing c. Implementation systems and procedures CHC52015 Diploma of Community Services Assessment Tool – CHCCCS007 Develop and implement service programs | Page 9 of 21 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K d. Feedback and complaints procedures e. Evaluation and continuous improvement f. Accountability and governance g. Funding framework, including not-for- profit, government funding CHC52015 Diploma of Community Services