Case Study:
Hotel Plaza is a 200 room airport hotel in a major metro. The features and facilities are as
follows:
(i) Four floors of two wings each of 25 rooms
(ii) A coffee shop of 150 cover capacity
(iii) A specialty restaurant serving Indian food with a 50 cover capacity
(iv) 24-hour room service
(v) 24-hour laundry
(vi) One function room for local events
(vii) A swimming pool with barbeque facility beside the pool
(viii) A small unisex gym with separate massaging facilities for men and women
(ix) Runs at 90 per cent occupancy throughout the year
(x) Large landscaped gardens
Staff this hotel maintaining a 1:2 ratio giving detailed explanations to your staffing
considerations.
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