Case study – Grand Wines You are an employee of Grand Wines Ltd and project leader of a proposed project to equip each of the company’s 20 sales representatives with a wireless data entry device by...

Case study – Grand Wines

You are an employee of Grand Wines Ltd and project leader of a proposed project to equip each of the company’s 20 sales representatives with a wireless data entry device by which they could instantly communicate customer orders to the company’s central sales database in Sydney. The sales representatives operate over all areas of NSW and service around 400 independent wine and liquor stores in the state.

Currently, the sales representatives complete customer orders manually and after leaving a copy with the customer, they forward the customer orders by mail or fax to the sales department in Sydney, where the orders are entered into the sales database and processed through the inventory system for shipment to the customer.

The problems with the current process are:
•    At least one-day is lost in supplying customers with products because of the delays in getting orders into the system.
•    Sales representatives do not know the latest inventory position of their products when they accept orders from the customer. Delays in delivery can result when orders are placed on “back-order” because of a lack of stock.
•    Orders are often “lost” or entered into the sales database incorrectly through human error.
•    The sales representatives and many customers are dissatisfied with the current situation.

Competitive wine companies have improved their order systems and are outperforming Grand Wines Ltd in terms of delivery speed, order accuracy, availability of ordered stock and overall customer satisfaction.

Your CEO has stressed the importance of the project to the company and asked you to use your skills as a project manager to make sure the project is successful by following the relevant project management processes.

You have been assigned a project leader of this project. Your manager has given you guidance that the project needs to be completed within 6 months and that costs should be minimised wherever possible with given budget of AUD 60000.00.

Task
 For the above case study, complete the following tasks by creating the following:
1.    Scope management plan( including Requirements, In scope-out scope items, Deliverables and scope verification process) to direct your efforts. (10 marks)
2.    WBS first using either the free-form or the org chart format. (20 marks)
3.    Gantt chart-Take the WBS you have already developed. Define all of the activities that will be necessary to create each deliverable in your WBS. Create a schedule for your project. First create the schedule by hand using Post-it® Notes, and then put the information into MS Project. Take screenshots of the schedule to be pasted ni your word document that you are submitting. Be sure to include all of the summary rows (including the first row for the project title) and any key milestones. Make sure the critical path is easy to see.- 10 marks
4.    Create a time-phased budget for your example project using bottom-up estimating. To the extent your sponsor will supply rates for workers, use those. Approximate rates for ones you cannot get. Ask your sponsor how they treat indirect costs. Be sure to include direct labour costs for you and your team mates and add 20% for fringe. State all assumptions and constraints you have used when creating your budget. State how confident you are in your estimates and what would make you more confident. Give examples of known knowns and known unknowns on your project. Tell how you have budgeted for both of them plus how you have budgeted for unknown unknowns. (15 marks)
5.    Create a risk register ( 4 risks- 3 negative and 1 positive risk)for your example project. (20 marks)