Case study: A multi-national organisation operates in various countries including Australia, Vietnam, India, Oman, and Nigeria. The organisation manufactures and distributes agricultural equipment to local and international clients. In total the organisation has 8,000 employees in five countries and more than 1 million customers worldwide. The head office is based in Australia. In recent years the organisation is facing several communication challenges. They include:1. Ineffective use of social media such as blogs, wikis, social networks to support teams in sharing ideas, building knowledge bases and task management.2. Lack of quality feedback from clients on ways to improve product quality and service delivery3. Misunderstandings and lack of trust based upon intercultural communication issues in different contextsYour manager has asked you to develop strategies and plans to improve communication at all levels In order to complete this task, you will need to review relevant academic literature and case studies to provide evidence and examples.
Introduction 100 words
Analysis of the current situation Issue—INTERCULTURAL COMMUNICATION (only this issue and 400 words)
Recommendations—The recommendations should answer what should be done, who should do it, and how will the success or failure of the recommendations be measured? (specific only on -Intercultural and 400 words)
Conclusion—no new information should be presented here—just summarize what you have already discussed.( 100 words)
References—Minimum of 8-9 (APA format)