Case study A group of managers came together as a team to review the performance management processes in their organisation and create one system which could reward excellent performance. The managers...

1. Case study

A group of managers came together as a team to review the performance management processes in their organisation and create one system which could reward excellent performance. The managers came from different areas of the business, and had different views on what should be rewarded and how. They also had different views on the role of financial reward in motivating people. Finally, they had their own hidden agendas as the system would certainly affect them in different ways. In addition, they all had different personalities, some much stronger and more vocal than others.

1. What could the team leader have done to avoid this happening?


2. What could be done to create a more positive outcome?