Carefully read the following: You are the Administration/Project Officer for Grow Management Consultants. Your main duties as the Administration Officer include administering the day-to-day activities of the office, including organising meetings and travel, organising workshops and conferences, developing a range of business documents, providing assistance and support to all senior managers and answering a range of client enquiries. As the Administration/Project Officer, you have been given a new responsibility: to design and write a monthly client newsletter to be sent to all existing clients. The aim of the newsletter is to inform clients about trends in leadership, plus a reminder of upcoming events and new products. As set out in the organisation’s policies and procedures, you are required to meet with the Operations Manager to discuss the content and presentation requirements for the first issue of the newsletter.Complete the following activities:1. Participate in a meeting to discuss document requirements You are required to participate in a short meeting with the Operations Manager (your assessor) to discuss the requirements for the newsletter. You will also discuss the ways in which the document should comply with the company’s style guide, so make sure that you are familiar with that document prior to the meeting. Bring along a pen and paper, or your laptop, to take notes. During the meeting, you are required to demonstrate effective communication skills including: Speaking clearly and concisely Using non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding
2. Plan documentFollowing the meeting, write up your notes from the meeting. Your notes should include, as a minimum, the following: confirming the information discussed at the meeting including: Confirmation of purpose of document as discussed at the meeting Summary of headings and content to be included in the newsletter Summary of presentation requirements for the newsletter as per the Workplace Information Procedures and Style Guide Confirming production timelines that need to be met. Seeking approval to proceed with the document as outlined. Save this document as Meeting Notes.
3. Create a newsletter templateIdentify a suitable newsletter template from Microsoft Word to use that will meet the objectives for the document as discussed at the meeting. Write the document’s headings in the template to show how the document will be structured. Include a brief summary under each heading to show the content that will be included. Also, assume that you have also identified that there needs to be another section in the newsletter, as you don’t feel that the information thus far included is enough. Identify another section that could be included in the newsletter and include an appropriate heading. Save this document as Newsletter Template in the required folder as documented in the Workplace Information Procedures and Style Guide. Note that at the end of this assessment task, you will be required to provide a screen shot of the final folder and files. The files should show all versions of the newsletter from Template to final draft.