BSBWOR502 - Team Performance Plan
Case Scenario:
You have just been employed as the leader-manager of a newly formed lobby group that has been put together to the purpose of identifying and solving the problem of why there is such apathy regarding recycling and in particular sorting the recycling.
For example, where do you put batteries, bottle lids, soft plastics and plastic bags? What do you do about straws? Can plastic forks, spoons and knives go in the recycle bin? Are bottle lids too small to be picked up by the factory sorting machines? All "scrunchable" plastic including shopping bags, plastic food packaging, fruit netting and dry-cleaning bags can be recycled although most often not via your home recycle bin. So where do you recycle soft plastics and how do you get people to find that out and get them to do it? At least 20 per cent of what is in household garbage bins right now should be in household recycle bins.
The ultimate goal is to achieve similar recycling rates as the world leader Germany who recycles more than 66% of municipal waste at (see graph). Germany’s total waste volume was 402.2 million metric tons in 2015. Of that, 317.7 million metric tons were recycled. As reported by the Times:
"According to the Organisation for Economic Co-operation and Development, Germans happily sort 65 percent of their waste into an array of color-coded bins to be collected for reuse or incineration. South Koreans come in second, recycling 59 percent of their refuse. The United States recycles 35 percent; that's only slightly above the average for the developed countries that belong to the organization, but it is miles ahead of Turkey, where 99 percent of all trash ends up in a landfill."
Source: https://read.oecd-ilibrary.org/environment/environment-at-a-glance-2015_9789264235199-en#page52
Your objective is three-fold. You aim is to get people to recycle more, to recycle everything that is recyclable and to place the recycle in the correct place. You have one year to achieve positive results but if you fail, you and your team will be dissolved. You have been allocated four (4) staff and a modest budget for printing of materials, staff training and office equipment. You also have access to a standard office and its resources. You do not have an advertising budget and you do not have the power to change laws. You must find out what the problem is and find a solution to it by any means you are able to think up, by develop incentives or organising information programs of sorts perhaps. You may use your staff in any capacity you see fit, within normal working hours and conditions, and you may name the lobby group as you see fit. You must create a Team Performance Plan and then execute it.
Assessment Task:
Write the Team Performance Plan
To get a satisfactory grade (S) - your Plan MUST be a professionally formatted single document. It MUST to be a professionally formatted "Report" that could be used! It MUST contain a title and have NORMAL size and style font, have page numbers and must NOT contain blank pages!. References are not required but the words have to be yours, DO NOT PLAGIARIZE, don't just copy and paste words from the internet. Do this assignment individually or MAXIMUM two (2) in a team, and if you work in a team your cover-page must state who the team members are. It MUST also contain ALL of the following headings (each heading should have as a minimum one paragraph of 125-200 words):
Cover-page!- It must contain: Name and location of College, Student Name, Student Id, Unit Code, Unit Name, Assessment Name, Assessment Submission Date and Name of Trainer.
Introduction– The purpose and reason for writing the plan, what has happened and what your human & physical resources are, the name of your team
The Problem- Explain the issue and identify what the problem is – explain why this is a problem
Solving the Problem– Explain how you intend to fix the problem with the resources that you have
Team Goals & KPI– What you aim to accomplish and how you intend to measure it
Team Performance Plan– Create the plan that you will present to your new team. A Team Performance Plan is a detailed plan used to:
- Provide future direction of the team.
- Identify the desired performance levels of the team.
- Identify how these performance levels will be achieved.
- Provide guidance and direction to the team.
- Measure progress towards the desired performance levels
The objective of this assessment is three-fold. You need to address each objective.
First, you have to identify and define what the problem is. Why does it happen? What is the problem?
Second, you must find a solution to the problem. The solution is directly related to what you are identifying the problem to be. How do you solve the problem that you now have identified?
Third, you need to determine how you will measure if your solution is accurate. You need to demonstrate that you are able to set quantifiable KPI’s which can be used, in one years’ time, as a measure to see if you have been successful.
NOTES:Plagiarism will result in a NYS (Not Yet Satisfactory) mark. If you are unsure of the requirements of a question, activity or project – please contact your trainer for clarification. Reasonable adjustment options are available however this must be arranged with your trainer prior to assessment.
It MUST be a PDF file and maximum of 5 Mb
The Assessment
Team-work or group-work is NOT permitted for this assessment (this is to ensure authenticity of the work, that the learners has actually done it themselves and not relied on others). Plagiarism is NOT permitted and will NOT be tolerated. Plagiarism will result in a NYS (Not Yet Satisfactory) mark and a written warning (see student handbook which is available on the Home Page for further details).
If you are unsure of the requirements of a question, activity or project – please contact your trainer for clarification. Reasonable adjustment options are available however this must be arranged with your trainer prior to assessment. If you have existing relevant work experience or completed existing previous studies that show competency in this unit, you may apply for recognition of prior learning (RPL). If you wish to apply for RPL, upload supporting documents and evidence to the evidence of prior learning folder (which can be found in: Profile | Learning Plan | Evidence of prior learning) and then notify your trainer/assessor.
You can access relevant legislation, regulations, standards and codes, workplace documentation and resources either online or in the Learning Resources Folder. The assessment must be uploaded to this platform in a PDF file with a maximum size of 5 Mb. The assessment project must be professionally formatted. If you are not certain of that meaning, you may access the self-paced lessons about document formatting which are in the "Supplementary Section" at the end of the course page.
Evidence Criteria
This exercise is about you demonstrating that you are able to develop performance plans to; establish expected outcomes, outputs, key performance indicators (KPIs) and goals for work team;establish processes to address issues and resolve performance issues and able to evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders.
Observation Checklist
In order to satisfactorily (S) pass this assessment, an assessor will check to ensure that ALL of the following points form part of your written report presentation. As such, you MUST write in your OWN words and the assignment MUST have:
- A Cover-page
- Make a good-looking Report
- Address each objective:
- Identify and define what the problem is
- Find a solution to the problem.
- Determine how you will measure if your solution is accurate.(You need to demonstrate that you are able to set quantifiable KPI’s which can be used as a measure to see if you have been successful)
- Establish processes to address the issues
- Develop the performance plans to establish expected outcomes
- Develop the performance plans to establish expected outputs
- Develop the performance plans to establish expected key performance indicators (KPIs)
- Develop the performance plans to establish expectedgoals for the work team
- And you must produce a professional document and incorporate appropriate vocabulary and grammatical structure