BSBWOR502 Task 2.docx Task 2 – Planning and Facilitating Teamwork Instructions to Learners: • This summative assessment can be completed in class or at any other convenient location. • Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor. • Please use the following formatting guidelines to complete this assessment task: Font Size: 12; Line Spacing: Double; Font Style: Times New Roman • Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided. Instruction to Assessors: • You must assess student’s assessment according to the provided Marking Criteria. • You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission. • You must provide students with detailed feedback within 10 working days from submission. 1. Think about a plan you need to develop for a team project or task (or one that you have recently developed and where one hasn't been developed, negotiate a team issue to be addressed with your Assessor as a basis for the plan)). Describe this plan. 2. Prepare a report for your manager explaining the planning and development implementation process that you went through to develop your plan. Draw up your report outlining the planning and development implementation cycle that you followed. Your report can be formatted in any manner you choose however you should ensure it addresses at least the following six (6) steps: Step 1: Define the purpose of the plan • What was the purpose of your plan? • Why did the project need to be completed? Step 2: Collect relevant information • How did you collect the background and other necessary? Information you needed to plan the project? • What stakeholders were involved and how did you liaise with them? • How did you use business technology to access, organise and monitor information? Step 3: Involve the team • How did you encourage ownership and responsibility? • What strategies were developed to ensure team members had input into the planning, decision making and operational aspects of the project? • How did you communicate roles, responsibilities and accountabilities in accordance with your plans and objectives? • What business technology was used to communicate effectively? • What other communication processes were used to develop and facilitate team cohesion? • What processes were developed to ensure any issues/concerns of team members were recognised and addressed? Step 4: Write the plan • Did your plan establish expected outcomes, outputs, key performance indicators/targets and goals for the work team? How did you decide on these outcomes? • How did you prioritise and allocate tasks? Step 5: Implement the plan • How did you turn your plan into action? • How did you support team members in meeting expected performance outcomes? Step 6: Monitor progress and conduct a final review • How did you monitor progress and performance and ensure everything was going according to plan? • How did you provide feedback in order to encourage, value and reward individual and team efforts and contributions? T A S K 2 - MA RK I N G C R I T E RI A BSBWOR502 - Lead and manage team effectiveness S NYS Learner’s name: Assessor’s name: Observation Criteria S NS Consulted team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives Developed performance plans to establish expected outcomes, outputs, key performance indicators (KPIs) and goals for work team Supported team members in meeting expected performance outcomes Developed strategies to ensure team members have input into planning, decision making and operational aspects of work team Developed policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities Provided feedback to team members to encourage, value and reward individual and team efforts and contributions Developed processes to ensure that issues, concerns and problems identified by team members are recognised and addressed Encouraged team members and individuals to participate in and to take responsibility for team activities, including communication processes Supported the team in identifying and resolving work performance problems Ensured own contribution to work team serves as a role model for others and enhances the organisation’s image for all stakeholders Established and maintained open communication processes with all stakeholders Communicated information from line manager/management to the team Communicated unresolved issues, concerns and problems raised by team members and follow-up with line manager/management and other relevant stakeholders Evaluated and took necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders Feedback to Learner: Assessor’s Signature: Date: Instructions to Learners: This summative assessment can be completed in class or at any other convenient location. Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor. Please use the following formatting guidelines to complete this assessment task: Font Size: 12; Line Spacing: Double; Font Style: Times New Roman Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided. Instruction to Assessors: You must assess student’s assessment according to the provided Marking Criteria. You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission. You must provide students with detailed feedback within 10 working days from submission. Task 2 - Marking CRiteria