BSB51918| BSBLDR513 Communicate with Influence Learner’s Guide | V 2.0 | Aug 2019 Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926D Approved by: Quality Manager | Next...

N/A


BSB51918| BSBLDR513 Communicate with Influence Learner’s Guide | V 2.0 | Aug 2019 Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926D Approved by: Quality Manager | Next Review: Dec 2018 Page 22 of 34 � � 6. Assessment Tasks �ssessment�Task�1:�� � �ssessment�Task� Prepare�and�Present�Organisational�Mission,�Vision and�Values� Schedule� TB�� Outcomes��ssessed� Performance�Criteria:� � 1.1,�1.3,�1.4,�1.5,�2.1,�2.2,�2.4,�4.1,�4.2,�4.3,�4.4� � �ddresses�some�elements�of�required�skills�and�knowledge� as�shown�in�the��ssessment�Matrix� � Description:� � Organisational�mission�and�vision�statements�are�foundation�of�the�planning�process�as�they�reflect� organisation’s�business�intent,�commitment�and�future�direction.�� � In�this�assessment�task,�you�will�be�required�to�develop�and�present�mission�and�vision�for�an�organisation�of� your�choice�in�a�leadership�role�play.��ssume�that�your�organisation�is�a�start‐up�organisation�and�you�feel�the� need�to�establish/re‐enforce�your�organisation’s�mission�and�vision�to�set�its�purpose�and�future�direction.�You� may�assume�the�role�of�a�senior�manager�or�executive.�The�class�audience�will�play�the�role�of�organisational� stakeholders�(multi‐cultural)�for�the�purpose�of�the�task.��The�focus�of�this�task�is�on�the�leadership�aspect�of� your�presentation.�It�is�expected�that;� � §� You�will�prepare�a�formal�presentation�for�delivery�to�organisational�stakeholders� §� �ssume�your�role�as�a�senior�manager�(leadership�role)� §� Presentation�should�be�structured,�consistent�and�maintain�a�logical�flow�of�contents� §� Presentation�delivery�and�style�focussed�on�“persuading”�the�audience� §� Clear�and�focussed�delivery,�control�of�the�subject�matter�and�self‐confidence� §� Interaction�with�the�audience,�allowing�questions,�feedback�and�comments� � For�the�required�context,�you�may�use�your�existing�or�previous�organisation�as�an�example.�Students�who� have�not�worked�in�an�organisation�may�choose�one�of�the�known�organisations�or�conceive�their�own� organisation.�However,�due�care�must�be�taken�to�avoid�plagiarism�and�use�of�ready�materials�from�existing�or� public�domain�organisations.�Originality�must�be�maintained�in�all�the�works.�Selection�of�organisation�must�be� approved�by�the�trainer/assessor.�� � �ccordingly,�complete�the�following;� � �.�Choose/conceive�an�organisation�and�complete�the�following;� � §� Write�a�brief�introduction�of�the�organisation�(1‐2�paragraphs)� §� Develop�a�mission�statement� §� Develop�a�vision�statement� §� Core�values�and�explanation�of�how�the�core�values�underpin�the�mission� � Support�your�rationale�behind�these�statements�by�providing�a�brief�explanation,�including�the�purpose�and� target�audience.�� BSB51918| BSBLDR513 Communicate with Influence Learner’s Guide | V 2.0 | Aug 2019 Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926D Approved by: Quality Manager | Next Review: Dec 2018 Page 23 of 34 � � Prepare�and�save�the�above�as�a�draft�for�submission.� � B.�Presentation:�� � With�a�realisation�that�leadership�presence�and�direction�is�required�for�conveying�and�establishing� organisational�mission�and�vision,�make�a�formal�presentation�of�your�statements�to�the�class�audience� (stakeholder�role‐play)�in�your�role�as�a�business�leader.�� � �llow�for�question�and�answers�and�make�notes�of�any�critical�feedback�received.�� � Duration:�15‐20�minutes� � Ensure�that�you�develop�and�deliver�your�presentation�assuming�a�multi‐cultural�organisational�audience�and� maintain�the�required�focus,�attention�and�presentation�style.� � The�presentation�will�take�place�in�a�scheduled�classroom�session.�� � C.�Report� � Write�a�brief�report�in�a�reflective�style,�outlining�your�experience,�and�what�it�would�mean�in�a�real‐world� leadership�context�(if�you�had�to�actually�deliver�it�to�a�real‐life�audience).�Discuss�potential�barriers�to� implement�critical�messages/organisational�communication�in�your�understanding,�and�based�on�your� presentation�experience,�and,�in�a�leadership,�how�would�you�overcome�such�barriers.�� � Include�a�brief�summary�of�audience�feedback�received�and�how�will�it�contribute�to�your�own�perception�as�a� leader.�� � �ssessment�Criteria� � The�following�assessment�criteria�will�be�used�for�marking�this�assessment�task.�Ensure�that�you�have� addressed�all�of�the�criteria�in�your�work.� � §� Organisation�selection�is�appropriate�and�approved�by�the�trainer/assessor� §� Organisation�brief�provides�adequate�information�about�the�organisation�and�its�activities� §� Mission�statement�is�appropriately�devised�and�indicative�of�organisation’s�business�and�purpose� §� Vision�statement�is�appropriately�devised�and�reflects�long�term�direction�of�the�organisation�� §� Supportive�explanation�reflects�understanding�of�development�of�mission�and�vision�statements� §� �ppropriate�references�are�used�where�applicable� §� Discussed�the�purpose�and�context�of�the�presentation�� §� Presentation�was�structured�and�cohesive�in�content�and�layout� §� Effectively�used�a�range�of�per�presentation�aids� §� Selected�and�maintained�appropriate�communication�method�and�style�based�on�audience� orientation� §� �dopted�and�maintained�a�style�reflective�of�a�leadership�role� §� Demonstrated�the�ability�to�pace,�tone,�and�control�the�presentation�based�in�audience�reaction�and� response� §� Maintain�eye�contact�and�positive�body�language� §� Demonstrated,�and�was�able�to�use,�persuasive�arguments�and�reasoning�to�convey�and�enhance�key� points�and�messages� §� Maintained�interaction�with�the�audience�in�respectful�manner� §� �llowed�for�questions�and�provided�satisfactory�answers�in�a�two‐way�process�of�communication� §� Provided�a�reflective�report�encompassing�overall�experience� BSB51918| BSBLDR513 Communicate with Influence Learner’s Guide | V 2.0 | Aug 2019 Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926D Approved by: Quality Manager | Next Review: Dec 2018 Page 24 of 34 � � §� Identified�potential�communication�barriers�in�a�real‐life�context�and�suggested�strategies�to� overcome�such�barriers� §� Report�includes�an�analysis�of�audience�feedback� §� Discussed�own�leadership�and�communication�development�opportunities�through�reflection� §� Maintain�and�submitted�all�the�required�documents�and�records� §� Demonstrated�knowledge�of�communication�methods�appropriate�for�multi‐cultural�and�diverse� audiences� � Submission�Guidelines� � Submit:� � §� Printed�draft�copies/documents�(�)� §� Copies�of�presentation�slides�(B)� §� Notes�on�audience�feedback�(B)� §� Written�reflective�report�(C)� � Electronic�versions�of�the�assessment�task�and�email/electronic�submission�arrangements�are�at�further� discretion�of�the�trainer/assessor.�� � � � BSB51918| BSBLDR513 Communicate with Influence Learner’s Guide | V 2.0 | Aug 2019 Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926D Approved by: Quality Manager | Next Review: Dec 2018 Page 25 of 34 � � �ssessment�Task�2:�� �ssessment�Task� Prepare�and�Conduct�a�Staff�Meeting:�New�Product� Strategy� Schedule� TB�� Outcomes��ssessed� Performance�Criteria:� � 1.1,�1.2,�1.4,�1.5,�2.1,�2.2,�2.3,�2.4,�2.5,�2.6,�3.1,�3.2,�3.3,� 3.4,�3.5� � �ddresses�some�elements�of�required�skills�and�knowledge� as�shown�in�the��ssessment�Matrix� � Description:� � In�a�report�by�Harvard�Business�Review,�more�than�70%�of�the�182�senior�managers�surveyed�agreed�that�said� meetings�are�unproductive�and�inefficient.�Respondents�said�meetings�keep�them�from�completing�their�own� work�(65%),�come�at�the�expense�of�deep�thinking�(64%),�and�miss�opportunities�to�bring�the�team�closer� together�(62%).�Similarly,���study�by�Microsoft�showed�that�unclear�objectives,�lack�of�team�communication� and�ineffective�meetings�are�among�the�top�time�wasters�that�workers�around�the�world�say�make�them�feel� unproductive�for�as�much�as�a�third�of�their�workweek�on�average�(Business�Weekly,�2018).� � Context�and�Instructions� � In�this�assessment�task,�you�will�need�to�plan,�prepare�and�lead�a�meeting�playing�the�role�of�an�organisational� staff�meeting�to�discuss�a�confidential�new�project.�Your�trainer/assessor�will�play�the�role�of�the�Director.� � Confidentiality�aspect�of�the�meeting�is�critical�as�the�proposed�(assumed)�product�strategy�is�unique�in�the� market�and�the�company�wishes�to�protect�is�business�and�intellectual�property�interests.�To�support�this,�a� sample�Privacy�and�Confidentiality�Policy�document�will�be�provided.�� � To�provide�the�required�context,�the�following�business�scenario�is�provided;� � Sample�Pty�Ltd�is�start�up�information�technology�company�developing�enterprise�software�and�cloud‐based� solutions�for�private,�government�and�community�organisations.�The�company�responds�to�client�and�market� needs�and�requirements�and�invests�in�tailored�technology�solutions�for�its�clients.�The�new�technology�is�also� leveraged�in�creating�further�solution�and�related�cross‐industry�products.�The�unique�intellectual�proposition�of� the�company�means�that�the�company�has�a�confidential�and�innovative�methods�of�writing�code�snippets�and� modules�and�then�compiling�them�to�create�a�number�of�different�products�and�solutions.� � In�the�current�year,�the�company�has�embarked�upon�creating�a�new�software�for�one�of�the�large�government� organisations�and�is�looking�for�internal�staff�feedback�and�suggestions�in�the�trial�phase.� The�project�has�recently�hit�the�snag�as;� � §� Some�of�the�programmers�have�stopped�work�demanding�higher�pay�rate� §� The�client�wants�the�project�tested�before�making�a�full�payment�(only�an�initial�payment�of�20%�has� been�made)� §� The�company�needs�to�borrow�funds�at�a�high�interest�rate�to�fund�the�developments� §� The�company�is�thinking�about�removing�some�of�the�identification�and�security�features,�which�are� expensive�third‐party�products,�to�reduce�cost� � BSB51918| BSBLDR513 Communicate with Influence Learner’s Guide | V 2.0 | Aug 2019 Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926D Approved by: Quality Manager | Next Review: Dec 2018 Page 26 of 34 � � Your�stance� � �s�a�senior�manager,�you�need�to�decide�on�your�own�stance�on�the�above�problems�–�and�have�a�clear� objective�in�mind.��ccordingly,�you�need�to�persuade�and�guide�the�meeting�discussion.� � Task� � Considering�the�above�scenario�and�business�needs,�complete�the�following�tasks;� � 1.� Prepare�a�meeting�agenda�(state�meeting�purpose)� 2.� Send�a�copy�of�your�meeting�to�the�Director�(trainer/assessor�roleplay)�and�the�nominated� participants�(as�advised�by�your�trainer/assessor)� 3.� Make�any�due�changes�and�finalise�the�agenda� 4.� Call�and�conduct�a�meeting�(meeting�schedule�and�participants�to�be�arranged�by�your� trainer/assessor)� 5.� Provide�time�to�the�participants�to�review�the�brief�and�provide�supporting�information/documents� 6.� Provide�a�brief�overview�of�the�Privacy�and�Confidentiality�Policy�and�purpose�of�the�meeting� 7.� Provide�copies�of�the�policy�and�obtain�audience�signatures�on�the�documents� 8.� Provide�a�brief�overview�of�the�planned�product/project�(make�a�brief�presentation)�and�explain� company’s�position�(your�stance�on�the�issues)�and�roles�of�various�stakeholders� 9.� Explain�why�the�product�is�important�and�provide�justifications/reasoning�for�the�company�to� undertake�the�development�work� 10.� Go�through�the�agenda�items�and�engage�the�audience�in�discussion� 11.� Listen,�take�notes�and�acknowledge�differences�of�opinions� 12.� Take�a�note�of�varied�response,�opinions,�and�suggestions�discussed�for�the�formal�minutes�after�the� meeting� 13.� Use�persuasive�arguments�and�negotiate/find�common�grounds�and�solutions� 14.� Take�control�of�the�proceedings,�maintain�order,�and�amicably�resolve�heated�arguments�and�conflicts� 15.� Provide�a�meeting�and�discussion�summary� 16.� Following�the�meeting,�prepare�meeting�minutes�and�email�to�your�Director�(trainer/assessor� roleplay)� � Meeting�Duration:�45�Minutes� � Ensure�that�you�maintain�copies�of�your�notes�and�any�supporting�information�that�you�have�made/used�in�the� meeting.�� � �ssessment�Criteria� � The�following�assessment�criteria�will�be�used�for�marking�this�assessment�task.�Ensure�that�you�have� addressed�all�of�the�criteria�in�your�work.� � §� Completed�the�task�within�the�given�conditions,�roleplay�and�instructions� §� Used�an�appropriate�organisational�context�and�profile�for�the�task� §� �ssumed�a�senior/leadership�role�and�initiated�a�process�to�conduct�and�meeting�and�discuss�issues� and�concerns�surrounding�a�product/service� §� Undertook�the�required�process�and�maintained�protocols�for�planning�and�conducting�a�formal� meeting� §� Prepared�the�meeting�agenda�and�circulated�to�participants� §� Called�and�conducted�a�meeting�on�the�designated�day/session� §� Welcomed�the�participants�and�articulated�the�purpose�and�expected�outcomes�of�the�meeting� §� Highlighted�key�stakeholders�and�participants�in�the�project�and�the�development�process� BSB51918| BSBLDR513 Communicate with Influence Learner’s Guide | V 2.0 | Aug 2019 Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926D Approved by: Quality Manager | Next Review: Dec 2018 Page 27 of 34 � � §� Provided�an�overview�of�company’s�privacy�and�confidentiality�policy�and�explained�the�need�for� confidentiality�in�the�proposed�project/product/service� §� Obtained�signatures�on�the�confidentiality�agreement�and�explained�the�context�to�the�members� §� Presented�the�underlying�issues�and�provided�a�brief�on�company�position�and�plans� §� Provided�and�clarified�additional/supporting�information�and�documents� §� Run�the�meeting�as�per�the�agenda�and�maintained�the�flow�and�discussion�time� §� Used�and�demonstrated�language,�tone,�and�approach�appropriate�to�the�audience�and�meeting� protocols� §� Demonstrated�active�listening�skills�to�encourage�detailed�and�multiple�responses�and�exchanges� from�the�team�members� §� Used�persuasive�arguments�and�reasoning�to�emphasise�a�point/issue�and�provided�other�with�an� opportunity�to�express�their�views� §� Supported�and�guide�the�discussion�as�needed�and�reading�the�meeting�situations�and�member� reactions� §� Demonstrated�control�of�the�proceedings�and�fulfilled�the�meeting�agenda� §� Was�able�to�maintain�order�and�resolve�conflicts�and�differences�of�opinions� §� Demonstrated�an�effective�communication�style�and�adapted�to�the�situations�� §� Listened�to,�and�took�notes�of,�various�ideas,�suggestions,�arguments,�and�feedback�to�encourage� participation�and�contribution� §� Proposed�and�negotiated�solutions�to�meet�common�expectation�and�obtain�majority�agreement� §� Demonstrated�the�ability�to�anticipate�audience�response/s�and�used�counterarguments�and�tactics� to�overcome�impasses� §� Was�able�to�identify�and�address�rising�conflicts/issues�and�amiably�addressed/resolved�them� §� Responding�to�queries,�issues�and�maintained�appropriate�communication�within�the�meeting� protocols� §� Summarised�the�meeting�discussions�and�prepared�meeting�minutes� � Submission�Guidelines� � Submit:� � §� Signed�confidentiality�agreements�(on�the�policy)�from�meeting�members� §� Copy�of�the�meeting�agenda� §� Copies�of�correspondences�(notes,�emails�etc.)� §� Draft�notes�from�the�meetings� §� Copies�of�supporting�documents/information� §� Copy�of�minutes�of�meeting� � Electronic�versions�of�the�assessment�task�and�email/electronic�submission�arrangements�are�at�further� discretion�of�the�trainer/assessor.�� � � � BSB51918| BSBLDR513 Communicate with Influence Learner’s Guide | V 2.0 | Aug 2019 Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926D Approved by: Quality Manager | Next Review: Dec 2018 Page 28 of 34 � � �ssessment�Task�3:�� Draft�and�Record�a�Speech�for�Social�Media:�Vid�ssessment�Task eo�� Schedule� TB�� Outcomes��ssessed� Performance�Criteria:� � 1.1,�1.3,�1.4,�2.1,�2.2,�2.4,�4.1,�4.2,�4.3� � �ddresses�some�elements�of�required�skills�and�knowledge� as�shown�in�the��ssessment�Matrix� � Description:� � Public�speaking�is�part�of�running�a�business�with�senior�managers�often�giving�speeches�to�employees,� corporate�partners,�vendors,�or�potential�investors.�Management�need�to,�however,�know�how�to�write�a�good� public�speaking�speech�before�their�give�their�speeches.�Some�of�the�key�strategies�for�delivering�effective� strategies�include�(Mind�Tools,�2019);� � Planning�appropriately� Drafting�your�speech� Practicing�� Engaging�with�your�audience� Paying�attention�to�body�language� Thinking�positively�� Coping�with�nerves� Watching�the�recording�of�your�speech� � In�a�video�speech/presentation,�body�language�and�facial�expressions�are�critical�and�can�influence�your� audience.�This�is�a�formal�speech�aimed�that�organisational�stakeholders.�Ensure�that�you�dress�and�speak� formally�and�assume�yourself�in�the�role�of�a�senior�manager/executive.�Examples�of�some�of�the�famous� speeches�can�be�found�here�–�� � https://www.opencolleges.edu.au/careers/blog/10‐greatest‐leadership‐speeches‐of‐all‐time�� � https://www.youtube.com/watch?v=UJ4HUD‐wErc� � Instructions�and�Context� � You�may�use�the�organisational�context�and�roleplay�as�used�in��ssessment�Task�2.�You�may�also�use�your� current�or�previous�organisation�–�or�an�organisation�you�know�–�for�this�task.�Discuss�your�choice�of�sample� organisation�with�your�trainer/assessor�prior�to�undertaking�this�task.� � You�will�need�a�camera/smart�phone�for�recording.���recording�device�will�also�be�provided�in�the�class.� The�advent�of�new�technologies�and�social�media�platform�means�that�manager�and�leaders�have�an� opportunity�to�convey�their�message�to�a�broad�range�of�audiences,�stakeholders�and�general�public.�Social� media�can�be�used�as�a�valuable�tool�of�communication�by�corporations�and�management.�� �ccordingly,�assume�that�in�this�task,�you�have�been�asked�to�prepare�and�record�a�speech�that�can�be� uploaded�to�company’s�social�media�pages.� � � BSB51918| BSBLDR513 Communicate with Influence Learner’s Guide | V 2.0 | Aug 2019 Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926D Approved by: Quality Manager | Next Review: Dec 2018 Page 29 of 34 � � Task� �� �ssume�that�there�have�been�rumours�about�company’s�failing�performance�and�a�threat�of�takeover�by�an� industry�giant.�There�are�also�rumours�that�the�company�has�lost�key�government�contracts�and�development� projects.�However,�the�company�is�only�going�through�tough�market�conditions.�Company’s�profitability�is� down�due�to�new�investments�in�long‐term�assets�and�research�and�development/business�development� activities.�� � However,�the�rumours�are�hard�to�quash,�and�the�board�of�directors�have�decided�to�upload�a�well‐prepared� speech�by�a�senior�executive�(you�in�the�roleplay)�to�ease�market�and�consumer�fears�ahead�of�the�annual� general�meeting�and�performance�report�in�a�few�months.�The�company’s�objective�is�to�cover�key� clarifications�in�the�speech�and�persuade�the�audience�about�company’s�standing�and�market�situation.� � Duration:�8‐10�minutes� � �ccordingly,�using�the�strategies�suggested�at�the�start�of�this�task;� � �udience� Internal�and�external�company�stakeholders,�including�multi‐cultural�and�diverse�client�groups� � Preparation� Develop�and�draft�a�purpose�statement�–�the�main�theme�or�the�concept�of�the�speech� Develop�the�structure�any�layout�(i.e.�sequence)�of�the�speech� Prepare/develop�the�required�contents�and�information�(based�on�the�given�assumptions)� Draft�your�speech�on�paper� Email�the�draft�speech�to�your�Director�(training/assessor�roleplay)�for�feedback�and�approval� Make�changes�and�finalise�the�draft� � Recording� Prepare�off‐the‐camera�notes,�flash�cards�etc.�if�needed�as�prompts�during�your�speech� Practice�� Record�your�speech� Save�the�video�file�and�test�it�on�your�computer/phone�� Discuss�and�confirm�the�file�format�and�submission�method�with�your�trainer/assessor�� � Your�speech�will�be�graded�for�its�clarity,�structure,�persuasive�arguments/points,�body�language,�cross‐ cultural�sensitivities�and�appropriateness,�facial�expressions,�command/knowledge�of�the�topic�and� organisation.�You�will�need�to�effectively�demonstrate�that�you�can�prepare�and�assume�a�leadership�role�and� stance�in�giving�this�speech.�The�speech�needs�to�be�formal�and�appropriate�for�its�purpose�(i.e.� corporate/business�message)� � �ssessment�Criteria� � The�following�assessment�criteria�will�be�used�for�marking�this�assessment�task.�Ensure�that�you�have� addressed�all�of�the�criteria�in�your�work.� � §� Completed�the�task�within�the�given�conditions,�roleplay�and�instructions� §� Used�an�appropriate�organisational�context�and�profile�for�the�task� §� �ssumed�the�given�roleplay�(senior�manager)�and�demonstrated�the�ability�to�plan�and�deliver�a� formal�public�address� §� Demonstrated�leadership�characteristics�in�communication�and�influencing/persuading�a�large� audience� BSB51918| BSBLDR513 Communicate with Influence Learner’s Guide | V 2.0 | Aug 2019 Pass Global Pty Ltd t/a ALTEC College |Provider Code: 22034 | CRICOS Code: 02926D Approved by: Quality Manager | Next Review: Dec 2018 Page 30 of 34 � � §� Speech�demonstrates�planning�and�control�over�contents,�delivery�and�pace� §� Speech�is�well�organised�with�an�overarching�theme,�which�is�unified�in�the�introduction�and� conclusion� §� Introduction�draws�listeners/viewers�into�the�main�subject�quickly�and�enthusiastically,�begins� development�of�theme�and�sets�appropriate�tone� §� Speech�inspires�and�motivates�intended�audience�and�makes�consistent�connections�and�references� to�audience� §� Delivery�demonstrates�outstanding�oral�presentation�skills�including�eye�contact,�tone,�volume�and� pace� §� Information/message�is�clear�and�concise�and�make�it�appealing�and�engaging�for�the�audience� §� Maintained�a�positive�body�posture,�controlled�facial�expressions�and�conveyed�speech�with� confidence� §� Demonstrated�appropriate�and�engaging�vocabulary,�adjusting�language�and�presentation�features� §� Used�persuasive�arguments�and�reasoning�to�emphasise�a�point/issue� §� Speech�reflects�understanding�of�the�audience�and�contents�delivered�to�directly�address�them� §� Demonstrated�cross‐cultural�awareness�and�sensitivities�in�contents,�tone,�body�language�and� delivery� §� Maintained�the�corporate/business�focus�and�was�able�to�fulfil�the�underlying� management/organisational�objectives� §� Demonstrated�understanding�of�the�organisational�processes,�organisational�objectives�and� communications�designed�to�address�the�audience�expectations�and�needs� � Submission�Guidelines� � Submit:� � §� Draft�notes�and�written�draft�of�the�speech� §� Copies�of�supporting�documents/information� §� Recorded�video�file�(your�student�ID�and�date�in�the�file�name)� � Electronic�versions�of�the�assessment�task�and�email/electronic�submission�arrangements�are�at�further� discretion�of�the�trainer/assessor.�� � � � � � � � � � � � � � � � � � � �
Nov 13, 2021BSBLDR513Training.Gov.Au
SOLUTION.PDF

Get Answer To This Question

Related Questions & Answers

More Questions »

Submit New Assignment

Copy and Paste Your Assignment Here