Based on the assignment instructions, memo sample and rubric grading system, the memo which i wrote already couple of weeks ago needs to be revised and re-written. Thanks
ASSIGNMENT INFORMATION 1. Due Date Monday, August 12, 20199:00 AM Points Possible 100 2. If you are using the Blackboard Mobile Learn App, please click "View in Browser". Click the link above to submit your assignment. Students, please view the "Submit a Clickable Rubric Assignment" in the Student Center. Instructors, training on how to grade is within the Instructor Center. Assignment 3: "Code of Conduct Memo – Revision" You are a manager at a call center. The company frowns upon phone calls and texting during work hours. You have looked the other way a few times, but it has started to get out of hand. You need to write a memo reminding everyone that private phone and text message use on company time is viewed as a violation of the company’s code of ethics. Rewrite your earlier Code of Conduct (Assignment 1) utilizing the professor’s feedback on organization, format, tone, and editorial issues. Review the example memo in the textbook before submission. In your document, you should: 1. Ensure the memo is clear and brief. 2. Choose language to match the purpose and tone for the situation and audience. 3. Format the memo accurately and according to the details in the textbook. 4. Create an effective opening that establishes goodwill without obscuring the message. Your assignment must follow these formatting requirements: . This course requires use of new Strayer Writing Standards (SWS). The format is different than other Strayer University courses. Please take a moment to review the SWS documentation for details. . Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow SWS or school-specific format. Check with your professor for any additional instructions. . Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning outcomes associated with this assignment are: . Illustrate the relationship between how audience characteristics match the context of technical writing. . Revise draft documents to improve audience comprehension. . Explain ideas in proper format using accurate details and relevant examples. . Employ correct Edited Standard Written English (ESWE). . Use technology and information resources to research issues in technical writing. . Write clearly and concisely about technical writing using proper writing mechanics. Grading for this assignment will be based on answer quality, logic/organization of the paper, and language and writing skills, using the following rubric. Please click here to view the grading rubric. July 28th 2019 Memo To all call center employees: I would like to remind everyone of company policy which states that making personal phone calls and texting while working on your shift is viewed as a violation of the company’s code of ethics. This memo is sent to all of you to reinforce our existing policy and to inform you about additional rules regarding cell phone usage and texting while working on your shift. Effective immediately, all cell phones must be in your bags or desk drawers or otherwise put away and not used during your shift except during scheduled breaks. Having said that, we recognize that emergencies sometimes can happen and we’ll allow for emergency calls during your shift. Please inform your family members or others for whom you are listed as an emergency contact to call our internal call center main switch board number and ask for you and you’ll be immediately notified of the emergency call which then you can take on your work phone. Our goal is to improve your work experience and increase productivity while at the same time provide access to all of you in the emergency situations. Thank you for your attention. The Management. Name: ENG316 Week 4 Assignment 1: Code of Conduct Memo – Draft Description: ENG316 Week 4 Assignment 1: Code of Conduct Memo – Draft · Grid View · List View Unacceptable Below 60% F Meets Minimum Expectations 60-69% D Fair 70-79% C Proficient 80-89% B Exemplary 90-100% A ENG316-A1-1 1. Ensure the memo is clear and brief. Weight: 15% Points Range:0 (0%) - 4.5 (8.99%) Did not submit or incompletely ensured the memo is clear and brief. Points Range:4.5 (9%) - 5.24 (10.49%) Insufficiently ensured the memo is clear and brief. Points Range:5.25 (10.5%) - 6 (11.99%) Partially ensured the memo is clear and brief. Points Range:6 (12%) - 6.74 (13.49%) Satisfactorily ensured the memo is clear and brief. Points:7.5 (15%) Points Range:6.75 (13.5%) - 7.5 (15%) Thoroughly ensured the memo is clear and brief. ENG316-A1-2 2. Choose language to match the purpose and tone for the situation and audience. Weight: 40% Points Range:0 (0%) - 12 (23.99%) Did not submit or incompletely chose language to match the purpose and tone for the situation and audience. Points Range:12 (24%) - 14 (27.99%) Insufficiently chose language to match the purpose and tone for the situation and audience. Points Range:14 (28%) - 16 (31.99%) Partially chose language to match the purpose and tone for the situation and audience. Points Range:16 (32%) - 18 (35.99%) Satisfactorily chose language to match the purpose and tone for the situation and audience. Points:20 (40%) Points Range:18 (36%) - 20 (40%) Thoroughly chose language to match the purpose and tone for the situation and audience. ENG316-A1-3 3. Format the memo accurately and according to the details in the textbook. Weight: 15% Points:2.25 (4.5%) Points Range:0 (0%) - 4.5 (8.99%) Did not submit or incompletely formatted the memo accurately and according to the details in the textbook. Feedback: Please remember to double space and to use Times New Roman font (size 12). How might you have formatted the memo as per the course materials? https://www.dummies.com/careers/business-communication/business-writing/how-to-format-a-business-memorandum/ Points Range:4.5 (9%) - 5.24 (10.49%) Insufficiently formatted the memo accurately and according to the details in the textbook. Points Range:5.25 (10.5%) - 6 (11.99%) Partially formatted the memo accurately and according to the details in the textbook. Points Range:6 (12%) - 6.74 (13.49%) Satisfactorily formatted the memo accurately and according to the details in the textbook. Points Range:6.75 (13.5%) - 7.5 (15%) Thoroughly formatted the memo accurately and according to the details in the textbook. ENG316-A1-4 4. Create an effective opening that establishes goodwill without obscuring the message. Weight: 20% Points Range:0 (0%) - 6 (11.99%) Did not submit or incompletely created an effective opening that establishes goodwill without obscuring the message. Points Range:6 (12%) - 7 (13.99%) Insufficiently created an effective opening that establishes goodwill without obscuring the message. Points Range:7 (14%) - 8 (15.99%) Partially created an effective opening that establishes goodwill without obscuring the message. Points:8.5 (17%) Points Range:8 (16%) - 9 (17.99%) Satisfactorily created an effective opening that establishes goodwill without obscuring the message. Feedback: This is a good start! How might you have provided a more substantial greeting or neutral opening to soften the blow? Points Range:9 (18%) - 10 (20%) Thoroughly created an effective opening that establishes goodwill without obscuring the message. ENG316-A1-5 5. Clarity,writing mechanics, and formatting requirements. Weight: 10% Points Range:0 (0%) - 3 (5.99%) More than 8 errors present Points Range:3 (6%) - 3.5 (6.99%) 7-8 errors present Points Range:3.5 (7%) - 4 (7.99%) 5-6 errors present Points:4.25 (8.5%) Points Range:4 (8%) - 4.5 (8.99%) 3-4 errors present Feedback: Please proofread carefully. Use Grammarly for every assignment. Points Range:4.5 (9%) - 5 (10%) 0-2 errors present Raw Total: 42.50 (of 50.0) Name:ENG316 Week 4 Assignment 1: Code of Conduct Memo – Draft Description:ENG316 Week 4 Assignment 1: Code of Conduct Memo – Draft