based on the article https://www.hospitalitynet.org/opinion/ XXXXXXXXXXhtml by Zach Blatt Although he may not follow the exact language and steps discussed in this lesson, you should be able to...

based on the article https://www.hospitalitynet.org/opinion/4066532.html

by Zach Blatt  Although he may not follow the exact language and steps discussed in this lesson, you should be able to understand his story and be able to provide feedback to his story.Share one good aspect of his analysis and provide one suggestion on how he can improve.