Background: NewAccess is a mental health intervention which initially targeted youth aged 17 to 25, and is in the process of being expanded to young people as young as 12, and also to Indigenous...

NewAccess is a mental health intervention which initially targeted youth aged 17 to 25, and is in the process of being expanded to young people as young as 12, and also to Indigenous youth. Headspace is one of several organisations trialling this new system. NewAccess particularly targets depression and anxiety. One of the problems identified was that a young person with a mental illness might see multiple professionals before getting the help they need. Each time they need to re-tell their ‘story’. Soon the young people clam up and say very little, making it harder for professionals to help them. Initially they might see a Headspace case worker, then medical staff in a hospital emergency department, perhaps a General Practitioner, a psychologist, a psychiatrist, and others.

Imagine that you are the analyst tasked with building a system that will capture the ‘story’ the first time it is told. This will give access to successive professionals, so that case notes and the story can become enriched, and the young person can be assisted more appropriately. An evaluation of the initial NewAccess trial is available under the 'Resources' tab of the subject Interact2 site.

You are a Systems Analyst that is part of a project that is being currently being proposed. Your task is to develop a Vision Document for this project.

You are to describe the problem in your own words, and the capabilities and benefits. You need to create a Project Vision Document which contains:

• Problem


• Capabilities


• Benefits