background information from assessment1: Headspace is an organisation that works with youth aged 12 to 25 who experience mental ill health. Depression and anxiety are the most common mental health problems, although there are many others as well. Youth suicide in regional NSW for the age groups 16 to 24 has been particularly alarming, especially amongst Indigenous youth. One of the problems identified was that a young person with a mental illness might see multiple professionals before getting the help they need. Each time they need to re-tell their ‘story’. Soon the young people clam up and say very little, making it even harder for professionals to help them. Initially they might see a Headspace case worker, then medical staff in a hospital emergency department, perhaps a General Practitioner, a psychologist, a psychiatrist, and others. Currently funding is being sought to build a system that will capture the ‘story’ the first time it is told. This will give access to successive professionals, so that case notes and the story can become enriched, and the young person can be assisted more appropriately. You are the business systems analyst assigned to the project, you will need to produce: Stakeholder map Draw stakeholder role names on a stakeholder map with 4 quadrants, Internal-Operation, Internal-Executive, External-Operation, External-Executive For each stakeholder, describe why they have an interest in the project. Questionnaire Create one questionnaire that you would send to one stakeholder group with an aim to help you identify further details about the environment, the problem area and/or how the system would operate to help solve the problem. Identify which stakeholder you are going to send the questionnaire to Write an introduction statement that would go with the questionnaire explaining the purpose of the questionnaire Write 10 questions, either open and/or closed ended questions This should be written as a questionnaire that could be distributed Only write the questions, you should not write the answers Use Case diagram and descriptions Draw a use case model for the information system Write brief Use Case description for each Use Case in the diagram Write one fully developed Use Case description for one of the important Use Cases identified. Select an important Use Case that is key part of the system, not a basic simple Use Case. Rationale This assessment aligns with learning outcomes be able to compare and contrast the different methodologies of systems analysis and evaluate their appropriateness for different and complex situations; be able to distinguish between requirement gathering techniques and combine these appropriately to apply to a real scenario; be able to evaluate development requirements and prepare a feasibility proposal based on multi-disciplinary (financial, human resource, technological) analyses; be able to formulate and justify system requirement models based on evaluation of given situations; be able to assemble the components of a requirements model using the tools and techniques of object oriented or structured systems modelling.
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