Background Fintech, or financial technology, is changing the financial services industry through the offering of new products and the way that financial transactions are carried out. As pointed out by...

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Background



Fintech, or financial technology, is changing the financial services industry through the offering of new products and the way that financial transactions are carried out. As pointed out by Bambrough (2018), the proliferation of fintech companies started after banks retrenched from some markets in the aftermath of the 2007-2009 Global Financial Crisis (GFC), leaving a gap that fintech firms sought to full.


The reaction of banks to the rise of fintechs has been diverse, with some engaging in partnerships with new start-ups and, others, in the creation of financial technology of their own (Business Insider Intelligence 2018). The success of these ventures has been driven by consumers’ adoption of financial technologies across the globe as suggested in a survey by Ernest Young (EY Global 2017).


Despite all the potential benefits associated with disruptive innovations in financial services (World Economic Forum 2017), concerns have been raised as access to credit has proliferated through companies that are not as regulated and supervised as traditional financial institutions (i.e., ADIs), not to mention that consumers might not have the required financial literacy to understand newly available products. Indeed, there has been a movement in some countries to restrain the industry in order to avoid an outcome as perverse as the GFC of ten years ago, particularly so for small and medium sized enterprises (SMEs) (Tyndall 2018).



Format



In light of the above, write a report addressing the following:


a)Provide a review of changes brought about by fintech in both your company and the country where it operates.


b)Explain how changes identified in a) altered the way that the business you are related with conducts its operations (e.g., vis a vis dealing with ADIs for borrowing funds).


c)From a business perspective, which are the main risks embedded in the financial technology revolution and its adoption by firms/consumers?


d)Which are the risks posed by fintech to the stability of the financial system? Elaborate on measures that regulators could resort to in order to mitigate them.




References


Bambrough, B 2018,
Global fintech warning to traditional banks – the threat is ‘real and growing


Business Insider Intelligence 2018,
Here’s how fintech is taking over the world – and what’s coming next




EY Global 2017,
Four themes driving FinTech adoption by consumers




Tyndall, Leo 2018,
Small businesses need urgent protection from fintech ‘Wild West’




World Economic Forum 2017,
Beyond fintech: a pragmatic assessment of disruptive potential in financial services

Answered Same DayJan 07, 2021

Answer To: Background Fintech, or financial technology, is changing the financial services industry through the...

Soumi answered on Jan 12 2021
142 Votes
CORPORATE FINANCE
Table of Contents
Introduction    3
a) Changes brought about by Fintech    3
b) Change in the way of doing Business    4
c) Risk in Financial Technology Revolution and its Adoption by Firms or Consumers    4
d) Risks posed by Fintech to Stability of Financial System    5
Conclusion    6
References    7
Introduction
Financial technology also referred to as
fintech is an economic industry composed of firms that make extensive use of technology to increase the efficiency of financial services. The traditional operation system of financial institution act as a hindrance in the adoption of financial technologies. Financial technology companies as generally start-ups, which are founded with the purpose of innovation of system in the banking and financial services industry. In the world of digitisation, collaborative support and few other factors, there is a healthy environment for such companies to grow. The initiatives of Fintech are driving financial services innovation at a fast pace. The banking industry has changed significantly in the last decade.
a) Changes brought about by Fintech
Financial technology has brought a significant change in the banking industry and the lives of people. According to the views of Kotarba (2016), with the emergence of real time payment system through use of application and websites, the industry has taken a new shape. Few years ago, the customers transferred money using the online banking system or physical system. The introduction of technology has enabled the customers to transfer money using unified Payment Interface (UPI) and others (Business Insider Intelligence, 2018).
The customer focus on the quality of the service. In earlier times, it was about getting the work done but currently all what matters is service quality. In my organisation, the banking organisation that provides the best service in terms of accessibility, speed and ease is preferred. With the introduction of fintech, the operations can be done by anyone, but the service quality is the one that makes the difference, Use of technology speeds up the operation thereby leading to better management of cash flows on a real time basis.
As per the viewpoints of Anand and Mantrala (2018), artificial intelligence helps the organisation in finding the best payment schedules thereby leading to optimisation of costs. Various tools are used to manage the payment schedule, set alerts. Even there are technologies that ensure that the payment is automatically made as per the schedule. This protects the organisation from penalties related to various delays. The use of artificial intelligence also helps the firm in tracking the cost, which helps in sticking to the budgets. In my organisation, the technology is used to prepare payment schedules and the payments is automatically made at the stipulated time (EY Global, 2018).
The data is captured deeper and better with the use of fintech. This enables the financial service providers to analyse the customers in an effective manner. The transaction are recorded at the point of contact, which ensures the spending pattern of the customer. This helps the financial service providers in designing products to ensure that it meets most of the requirements of the customer. My firm records the transaction of the customers. Various analytical tools like
b) Change in the way of doing Business
With the introduction of technology, the way of doing business has changed significantly. Most of the processes are being automated to ensure that the process is highly efficient. According to the perspective of Bhasin (2018), use of technology has led to a reduction...
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