Auto manufacturers are sensitive to the color preferences of consumers. Would they like to know the modal preference or the median preference? A consumer group surveyed customers and asked them to...

Auto manufacturers are sensitive to the color preferences of consumers. Would they like to know the modal preference or the median preference?

A consumer group surveyed customers and asked them to rate the quality of service delivered by their wireless phone company. A publication of this group summarizes the rating provided by each customer as Excellent, Good, Fair, or Poor. What does it mean for a provider to get a modal rating of Excellent or a median rating of Excellent?